Garth Farrell

Garth Farrell Email and Phone Number

Parts and Accessories Consultant at Harley Davidson South Africa @ Harley-Davidson South Africa
Garth Farrell's Location
Cape Town, Western Cape, South Africa, South Africa
About Garth Farrell

As a seasoned professional in the automotive industry, I have accrued 21 years of experience in various roles, including sales, marketing, and customer service. Over the course of my career, I have worked with some of the most well-known and respected brands in the industry, including Toyota, William Sympson, and Harley Davidson.My experience with Toyota spans over 12 years, during which time I held several positions, each of which helped me develop a unique set of skills and knowledge. As a sales representative, I learned the ins and outs of the automotive sales process, becoming an expert in customer engagement and satisfaction. My experience in marketing allowed me to hone my creative and analytical skills, developing effective strategies to promote Toyota's products and services.After my time at Toyota, I spent 3 years at William Sympson, where I took on a leadership role as a team leader. During my time there, I implemented new processes and procedures that increased efficiency and profitability, while also maintaining a high level of customer satisfaction.Recently, I have been working in accessory sales at Harley Davidson, where I have gained experience in a new aspect of the automotive industry. My role here has allowed me to develop strong relationships with customers, assisting them in selecting the best accessories to enhance their riding experience.Throughout my career, I have consistently demonstrated a commitment to excellence, exceeding expectations and delivering exceptional results. I possess a strong work ethic, a keen attention to detail, and a passion for the automotive industry that is evident in everything I do.

Garth Farrell's Current Company Details
Harley-Davidson South Africa

Harley-Davidson South Africa

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Parts and Accessories Consultant at Harley Davidson South Africa
Garth Farrell Work Experience Details
  • Harley-Davidson South Africa
    Parts And Accessories Consultant
    Harley-Davidson South Africa Mar 2021 - Present
    Cape Town, Western Cape, South Africa
    Counter and workshop invoicing Receiving stock Quotations for parts and accessories Client liaising Supply estimates to counter clients, workshop and internal Requisitioning of parts and invoicing Liaising with technicians about parts ordering to ensure requisite parts are available when vehicle repairs require them, and communicates any time restrictions to customers in timely manner Ordering of parts Tracking of parts local and international Selling of accessories Interbranch parts Maintain… Show more Counter and workshop invoicing Receiving stock Quotations for parts and accessories Client liaising Supply estimates to counter clients, workshop and internal Requisitioning of parts and invoicing Liaising with technicians about parts ordering to ensure requisite parts are available when vehicle repairs require them, and communicates any time restrictions to customers in timely manner Ordering of parts Tracking of parts local and international Selling of accessories Interbranch parts Maintain positive customer relationships to ensure repeat business Using knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers Show less
  • Cmh Jaguar Land Rover Cape Town
    Automotive Service Advisor
    Cmh Jaguar Land Rover Cape Town Aug 2019 - Mar 2020
    Cape Town, Western Cape, South Africa
    Been retrenchedSchedule and coordinate flow of work within or between Departments to expedite customer service. Coordinate schedules and other activities within the day to day running of services or repairs Coordinate and expedite work in repairs, service establishment from client database, and be designated work coordinator. Review master production schedule and work orders, establish priorities for specific customer orders, and revise schedule according to work order specifications… Show more Been retrenchedSchedule and coordinate flow of work within or between Departments to expedite customer service. Coordinate schedules and other activities within the day to day running of services or repairs Coordinate and expedite work in repairs, service establishment from client database, and be designated work coordinator. Review master production schedule and work orders, establish priorities for specific customer orders, and revise schedule according to work order specifications. Place orders for part supplies and services. Archive worksheet and relating documentation. Maintain digital and paper file systems. Confer with Department Supervisors to determine progress of work and to provide information on changes in processing methods received from methods or workshop departments. Show less
  • William Simpson Cars
    Technical Service Advisor
    William Simpson Cars Jul 2015 - Jul 2019
    Cape Town, Western Cape, South Africa
    Schedule and coordinate flow of work within or between Departments to expedite customer service. Coordinate schedules and other activities within the day to day running of services or repairs Coordinate and expedite work in repairs, service establishment from client database, and be designated work coordinator. Review master production schedule and work orders establish priorities for specific customer orders, and revise schedule according to work order specifications. Assist in day-to-day… Show more Schedule and coordinate flow of work within or between Departments to expedite customer service. Coordinate schedules and other activities within the day to day running of services or repairs Coordinate and expedite work in repairs, service establishment from client database, and be designated work coordinator. Review master production schedule and work orders establish priorities for specific customer orders, and revise schedule according to work order specifications. Assist in day-to-day Department operations. Place orders for part supplies and services. Archive worksheet and relating documentation. Maintain digital and paper file systems. Confer with Department Supervisors to determine progress of work and to provide information on changes in processing methods received from methods or workshop departments. Compile reports concerning progress of work and downtime due to failures of machines and parts order delay Show less
  • Sandown Motor Holdings
    Technical Service Advisor
    Sandown Motor Holdings Mar 2012 - Aug 2015
    Cape Town, Western Cape, South Africa
    Schedule and coordinate flow of work within or between Departments to expedite customer service. Coordinate schedules and other activities within the day to day running of services or repairs Coordinate and expedite work in repairs, service establishment from client database, and be designated work coordinator. Review master production schedule and work orders, establish priorities for specific customer orders, and revise schedule according to work order specifications. Assist in day-to-day… Show more Schedule and coordinate flow of work within or between Departments to expedite customer service. Coordinate schedules and other activities within the day to day running of services or repairs Coordinate and expedite work in repairs, service establishment from client database, and be designated work coordinator. Review master production schedule and work orders, establish priorities for specific customer orders, and revise schedule according to work order specifications. Assist in day-to-day Department operations. Place orders for part supplies and services. Archive worksheet and relating documentation. Maintain digital and paper file systems. Confer with Department Supervisors to determine progress of work and to provide information on changes in processing methods received from methods or workshop departments. Compile reports concerning progress of work and downtime due to failures of machines and parts order delay. Show less
  • Market Toyota Culemborg - Unitrans Motors
    Service Advisor, Invoicing Clerk
    Market Toyota Culemborg - Unitrans Motors Feb 2001 - Mar 2012
    Cape Town, Western Cape, South Africa
    Conduct active vehicle side service consultation, document any customer concerns, recommend necessary service, and promote the sale of labour, parts, and accessories Open repair order based on appointment information and any additional information provided by the customer during check-in Provide estimates as needed and complete service booklets Maintain consistent contact with the customer for the duration of the vehicle repair by updating on the status of their vehicle and contact customer for… Show more Conduct active vehicle side service consultation, document any customer concerns, recommend necessary service, and promote the sale of labour, parts, and accessories Open repair order based on appointment information and any additional information provided by the customer during check-in Provide estimates as needed and complete service booklets Maintain consistent contact with the customer for the duration of the vehicle repair by updating on the status of their vehicle and contact customer for additional work and promote sale of labour, parts, and accessories Discuss repairs with Technicians and keep updated on the status of vehicles Review the invoice with the customer and ensure their vehicle has been washed and is ready before they pick up Arrange alternate transportation for customers while their vehicle is being serviced Schedule appointments for customers and follow-up on ordered parts and open work orders Handle calls regarding technical and service-related inquiries Show less

Garth Farrell Education Details

Frequently Asked Questions about Garth Farrell

What company does Garth Farrell work for?

Garth Farrell works for Harley-Davidson South Africa

What is Garth Farrell's role at the current company?

Garth Farrell's current role is Parts and Accessories Consultant at Harley Davidson South Africa.

What schools did Garth Farrell attend?

Garth Farrell attended Livingston High School.

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