Restaurant General Manager
CurrentGeneral Manager of Chalk restaurant on Wiston Wine Estate. Brought in to improve service levels and overall guest experience (measured by returning business as well as online reviews). 3 service restaurant comprising of a la Carte breakfast & lunch, and 5 course tasting dinner, all focusing on local produce as well as English Sparkling Wine produced on site. Major staff training focus. Implementing and maintaining H&S protocols, service SOP's.In addition to everyday trade, there is a large event business including weddings, corporate lunches as well as tours & tastings.