Sales support, technical documentation author, website management.

Directly reported to the Board of Directors; handled all facets of the TSSC shop operations supplying car parts, upgrades and accessories.Designed and identified upgrades and new accessories, for the large globally renowned classic car club, while commissioning and managing the remanufactured parts, crafted marketing & advertising design, designed & developed website, carried out telesales and delivered technical advice.Authored technical fitting instructions, controlled the production of monthly editorial on new shop items for member’s magazine, and controlled the stock management, reconciled the cash flow and PCI compliance in line with the established standards.Executed and delivered the specialist vehicle insurance assessments for all members and authorised DVLA club contact to provide vehicle age authentication reports. Trained in International Carriage of Dangerous Goods by Road (ADR) and International Maritime Dangerous Goods Code shipping (IMDG). Performed numerous diverse tasks which included: Identified IT problem, hardware procurement and installation, H&S and general site maintenance including the Telecoms, H&S, Buildings and infrastructure maintenance.

Handled customer queries and warranty enquires for Triumph, Land Rover & Range Rover vehicles and investigated the rectification of part non-conformities. Authored, developed and updated fitting instructions and parts catalogues, kept back up for trade and retail sales both on counter and telesales.

Directed the programme of prototype Military Ground Power Unit (GPU), and developed the Electromechanical Design of GPU for the Eurofighter Typhoon aircraft. Administered the work of major subcontractor, organised the production of prototype components, conducted presentations to RAF & BAE Systems at preliminary and Critical project reviews.

Delivered technical support to the European Sales Managers, and carried out the program management of product cycle from the specification of customer requirements through the production of finished components.Co-ordinated all the activities for sales, design and production staff to realise a cost-effective solution to the customers’ requirements while utilising best fit practice methods. Handled broad spectrum products which included flexible circuits with and without surface mount components, medical bio-sensors, & RFID tags.

Gathering and integrating design knowledge to be coded into Knowledge based Engineering System

Advanced membrane design, technical sales support.