Regional Business Banking Product & Process Manager
San Francisco, California, Us
Responsible for Business Lending products utilized in Texas, Colorado, Arizona, New Mexico, Iowa, Nebraska and Utah. Hired, trained, and lead a team of Market Growth and Development Consultants to outstanding results over a two year period. Acted as a Coach to improve the effectiveness and efficiency in selling small business products. Provided executive coaching for Senior Management on effective execution of business strategies including, but not limited to, Needs Based Profiling and Business Credit Needs Assessment. Coaching and consulting activities resulted in significant increases in overall sales production and quality as well as increased profitability and direct reduction in operating loan loss. Success measured through relevant metrics and scorecards used to determine break-through performance.Invited to speak at numerous conferences and events to motivate, educate, and inspire other employees to achieve new levels of success.