►Head of Global IT - drove long-term, transformational strategy while developing detailed roadmaps, driving change around processes, spend management, licensing, audit controls and security. ►Developed ERP roadmap, focusing on migrating from JDE World 9.2 and IFS 2006 version ( Sweden ) to JDE Enterprise One to ensure long term sustainability and feature expansion.►Developed strategy to consolidate multiple service desks into one global one as well as introduce new ITSM tool to the organization ( FreshService ). ►Obtained Bureau of Engraving and Printing ( BEP ) High Level Security clearance. ►Created new Governance and Compliance role to focus on Audits, Change Management, KPI’s, Vendor Management and continue maturing the project management methodology.►Reduced spend with larger vendors by more than 5%. Saved over $500k.►Established 1-3 year roadmap that incorporates consolidation, reduction of systems, standardization and full lifecycle management. Included deployment of Office 365.►Developed KPI’s, Vendor Scorecard, Technology Roadmap and career path roadmap.

►As Head of IT, developed long-term, transformational strategy while developing detailed roadmaps, driving change around processes, spend management, licensing, audit controls and security.►Established customer experience roadmap for a competitive advantage. This included eCommerce, Configurator and Marketing Websites.►Reduced overall IT Spend by 10% in first 6 months.►Transformed IT Team structure to become solution focused and re-aligned roles and standard work. Established Enterprise Architecture role. Also aligned US and UK teams.►Stabilized ERP system, post go-live performance issues. ►Developed additional governance around SLA’s, Change Calendars, RACI’s and Application Request pipeline.►Drove paper usage reduction during Kaizen event for Accounts Payable.►Developed multiyear ERP plan ( QAD and Smart Vision ).►Spearheaded drive to outsource Accounts Payable AI/Managed Service in order to replace RPA solution.►Drove energy cost reduction through data center redesign. ►Collaborated on IT portion of merger between two sister companies ( CMS and CPI )

► As Head of IT and part of the leadership team; developed long-term, transformational strategy while developing detailed roadmaps, driving change around processes, spend management, licensing, audit controls, and security.► Established digital transformation, governance model and customer experience roadmap for a competitive advantage. ► Developed a new IoT based product and submitted a patent to patent office.► Drove the deployment of a $MM Oracle EBS ERP system deployment (ongoing).► Established a steering committee to lead engineering team in the creation of a Configurator.► Restructured IT to move towards a higher performance team with role changes and new hires.► Transformed offshore team into high functioning development team and appointed a Business Analyst to help drive revenue via multiple customer-facing systems (CPQ, CMS, eCommerce, Order Tracking, Apple Apps).► Drove the implementation of Business Intelligence tools like Longview and Tableau in supporting Sales and Finance.► Drove security improvements and matured audit controls and policies including PCI compliance, SoX, fraud detection, threat vulnerability, major security incident management, privileged access control and web / URL filtering.► Identified and selected vendors and solutions for various platforms (cloud and on-premises).► Participated in deployments and support of projects related to HRIS system, a Transport Management System, Cloud Telephony and Manufacturing Automation (FactoryTalk, PLC’s and eWon), Banking and Credit Card Gateway systems.

► Global Project Manager for major ERP upgrade - Oracle EBS R11i to R12.1.3► Lead team in support of systems related to Warehouse Management, Transportation Management, Carrier Management, Shipping, Inventory, Global Trade Management.

► Drove Enterprise Architecture improvements, standards and processes to reduce risk to organization and maintain architectural integrity for IT systems. ► As part of process improvement, drove IT Metrics, Daily Management, Danaher Business System (DBS) Tools, QDIP, Problem Solving, A3 Methodology, SLA’s, OLA’s, ITIL, globally for all of IT in a $5Bil revenue company. Trained IT associates on Problem Solving Process (PSP), Implemented key IT metrics and bowler for IT.► Tracking post-merger/acquisition synergies and cost savings to ensure alignment with strategic acquisition goals.► Application Portfolio Management / Rationalization to reduce application portfolio by 50%Setup innovation portal – submit an innovative idea and have your peers vote for it.► Received corporate wide recognition in 2013 for innovative ideas for R&D team around modular medical device design.► Led major project to migrate in-house Global 24x7 Service Desk to Malaysia and India and reduced cost by 15%► Participated in Big Data initiatives involving proof of concepts for Big Data ( 3 examples ) as well as defining the future role of Data Scientist within the company.

► Transformed a well-established development team supporting Manufacturing and Quality organizations into a streamlined, highly efficient, high performance team. I have been asked on many occasions to take charge of teams and transform them.

► Drove multi-million Dollar RFP for major offshore partnership and reduced overall IT spend by 20% for DBA’s, Development, Business Analysts and Architects. This included the consolidation of multiple offshore vendors into the new, tier 1 provider. Managed $6Mil in offshore spend.► Established Global Vendor Management Office (VMO) and setup supplier scorecards to drive supplier performance, supplier governance, organization and processes. Initiated and led IT summit for 25 IT vendors to ensure IT supplier compliance. Developed model to link TCO, IT roadmaps, cost savings and supplier management as part of IT strategic procurement.► Implemented Managed Service Program called RightSource! to manage and control contingent labor. Estimated savings around $1 Million over 3 years. Included – Resource Requests, On boarding, Placement, Knowledge Transfer, Off boarding, Spend Tracking, Supplier performance.

► Managed strategic offshore contract located in India involving tracking of multi-million dollar contract – financial analysis, utilization, spending. ► Designed and implemented Service Level Agreements, Supplier Management Scorecards. Ensured smooth transition from existing multiple offshore suppliers to one single contract. ► Service Delivery Management. Constructed processes around contractor management which included – Resource Requests, On boarding, Placement, Knowledge Transfer, Off boarding, Spend Tracking, Supplier performance. ► Implemented governance model for offshore services. Initiated IT Supplier Management Governance processes which lead to the creation of the Vendor Management Office.

► Management of multi-cultural, multi-country, multi-site, virtual IT Support Teams across 3 regions. ► Closed down expensive IT operation in Switzerland and moved it to Miami, expanding on service offering and reducing cost by 5%.► Moved user support from regional business hours by deploying a fully operational 24x7, “follow the sun”, Global Service Desk operation using local + near-shoring + off-shoring, supporting 7 languages, 12000 users, globally – this also added after hours and weekend support. This included a Service Desk team in China► Reduced support cost by $86k per annum by removing 3rd party vendor for Global IT Service Desk.

► Responsible for management of IT staff in EMEA ( 9 countries ) as well as Helpdesk and PC Support staff in European Headquarters in Switzerland.► Drove various technology updates, deployments, Active Directory migrations, IT Integrations, data center cleanups/upgrades/installations in EMEA, Asia Pacific and US. ► Implemented Business Continuity and DR plans, IT governance and IT service management approaches (ITIL).

► Manager for team of 4 Staff members.► Drove planning, project management and operations of systems wide infrastructure for Europe, Middle East and Africa

► Server consolidation project for Data Center in Switzerland – lowered operating cost by 25%, re-designed data center, increased availability

► Managed Data Center hardware, software, Routers, Switches, Firewalls, VPNs, Leased lines, DNS and Web servers.► Designed and maintained European wide Active Directory structures and local Group Policies. ► Automated and scripted patch and virus updates and other systems. ► Monitored customer base and ensured SLAs were kept.