Garth Lewis Email & Phone Number

Springfield, OH, US

Atlanta, Georgia, US

New York City, NY, US

Contract position through TEKSystems in Dayton, OH. Created and maintained DITA-based XML Help for web-based legal applications ranging from patent law to business law to legal research. Wrote, edited, and maintained database keys for user interface text. Collaborated with development teams and subject matter experts, often in an Agile environment, to.

Monroe, LA, US

• Created electronic and print-based documentation for a wide variety of systems. Built a strong reputation across the business by developing solid client relationships. Worked with minimal supervision in a matrix.
• Personally requested for a number of the most important, high-profile projects, including the company’s customer-facing self-service portal and the billion-dollar government Networx portal.
• Helped to create the company intranet site for the vice president of the IT Business Market organization and the teams reporting to him. Maintained the site once it came online.
• Participated in a committee to establish quality standards for on-line Help projects.
• Helped to establish the template for the department’s on-line Help systems to provide a consistent look and feel for every on-line Help project.
• Proposed a process to streamline small-scale projects such as minor document updates, which saved considerable time and money.

Detroit, MI, US

• Responsible for working with a wide variety of clients, developing and delivering everything from complex on-line help systems to conventional printed manuals to stand-up training. Integrated easily into client teams.
• Recognized by fellow consultants as a RoboHelp expert and often called upon for help and advice.
• Developed and delivered stand-up training on designing and producing on-line Help systems using RoboHelp.
• Brought the Information Design and Delivery line of business, as well as its first client, to the Baltimore/Bethesda Compuware branch in 1997, and found a manager to run it.
• Expanded skill set to include Web site development and implementation.Client Work: Qwest CommunicationsPersonally requested for this placement due to quality of previous work (see below). Collaborated with SMEs to.
• Took the initiative to gain considerable knowledge of the client’s preferred tool, Doc-to-Help.

Detroit, MI, US

• Client Work: United States Trotting Association (USTA)Responsible for developing end-user documentation and on-line Help for a database system serving the entire harness racing industry. The system allows users to.
• Created a database model that documented table and field level information.
• Asked to review the user interface and suggest ways to improve usability.
• Collaborated with both users and developers to ensure the quality and accuracy of the system being developed, not just the documentation.Client Work: LCI International/Qwest CommunicationsUsed Microsoft Word to author.
• Identified a need for RoboHelp training among peers at client site; designed the training, and delivered it.
• Often asked to proofread and edit documentation (electronic and print) produced by client peers to ensure accuracy.

Miamisburg, OH, US

• Primarily responsible for producing print documentation for clients ranging from a national railroad engineering association to the automotive industry to the military. Collaborated with Project Managers and Technical.
• Began working with RoboHelp to produce on-line Help systems.