Gerald Troutman Email & Phone Number

Cincinnati, Oh, Us

Ohio, United States

Orchestrated communication strategies across social media and WordPress platforms, optimizing engagement and brand visibility. Engineered customized landing pages and registration forms on WordPress, leveraging CSS and HTML coding to integrate advanced functionalities and enhance user experience. Devised and executed email campaigns via Pardot within Salesforce, achieving heightened client interaction and growth in lead gathering. Handled data cleansing initiatives during the initial Salesforce migration phase, enhancing database accuracy and operational efficiency. Facilitated Microsoft Office training, elevating team proficiency in productivity tools and fostering a culture of continuous improvement.

Ohio

Project Manager - Ecommerce. Solution Specialist with Adobe/Magento Certification (Adobe Certified Expert – Adobe Commerce Business Practitioner). Defined project requirements and provided strategic guidance to developers in implementing bespoke technology solutions, automating processes such as managing rewards programs and customer discounts. Coordinated frontend development initiatives aimed at modernizing e-commerce themes on diverse platforms including Magento/Adobe Commerce, BigCommerce, and Shopify. Led successful website migrations to SaaS solutions, managing theme installations and overseeing data migration processes to enhance scalability and user experience.

Georgetown, Oh

Directed fiscal reporting and expense coding for state and federal programs, ensuring accuracy and compliance with regulatory requirements. Formulated budget projections and conducted comprehensive financial analyses, providing critical insights for strategic decision-making.

Georgetown, Ohio

Led technology adoption initiatives, facilitating the implementation of state software projects to streamline operations and enhance service delivery. Executed and managed the agency's document imaging project, significantly enhancing record retention capabilities and modernizing data management practices. Developed and maintained the agency website, serving as the primary administrator to ensure seamless functionality and user accessibility.

Georgetown, Oh

Served as the Technical Point of Contact during statewide Medicaid eligibility system updates, demonstrating strong problem-solving skills and a commitment to client-focused service delivery. Evaluated Medicaid eligibility for individual clients, providing expert guidance and customer service to ensure accurate determinations.

St. Martin, Oh

Designed and delivered curriculum for the Introduction to Computers course, emphasizing proficiency in the Microsoft Office suite and foundational computer skills.

Online And Hillsboro, Ohio

Instructed both in-person and online courses within the Bachelor of Business program, specializing in courses such as Introduction to Management, Ethics, Entrepreneur Basics, Business Information Systems, and Business Management Capstone.

Sardinia, Oh

Provided comprehensive solutions for website, computer, and networking requirements, encompassing web design, cPanel administration, MySQL database management, HTML and PHP programming, WordPress customization, and logo design.

Led facility and grounds services operations for state contracts in Ohio, ensuring efficient delivery and maintenance of services.

107 Winchester St., Sardinia, Oh 45171

Led daily operations of a coffee shop, overseeing sales, cash flow management, social media engagement, procurement, pricing strategies, and inventory management.

Sardinia, Oh

Led growth initiatives through expanded outreach, program development, volunteer coordination, and budget oversight for youth and family ministries. Successfully achieved a more than 100% increase in attendance for the midweek youth program over three consecutive years, necessitating program expansion to accommodate growth, with over 130 attendees in a town with approximately 1,000 residents.

Master Of Business Administration (Mba), Business Administration And Management

Bachelor Of Science (Bs), Biblical Studies / Christian Ministries

Activities and Societies: Resident Assistant (RA), Soccer Team