Gary Aaron Email and Phone Number
As a highly motivated and results-driven professional, I specialize in business process innovation and development, leveraging my expertise to drive efficiency and optimize operations. Currently, I serve as a Business Process Specialist with the City of Austin's Economic Development Department. In this role, I lead initiatives using the Microsoft 365 suite, focusing on Power BI, Power Automate, SharePoint, Power Apps, and Microsoft Forms to create and adapt apps and automations that enhance business processes. My work includes auditing data quality, implementing improvements, and providing exceptional customer service to internal stakeholders while ensuring compliance with ISO recommendations. I also facilitate department-wide training sessions on business process improvements.I hold a Master of Science in Information Studies (MSIS) from The University of Texas at Austin, which has equipped me with a robust understanding of information management, data analysis, and technological solutions. This advanced degree, combined with my diverse professional background, allows me to approach challenges with a unique perspective and develop innovative solutions.Throughout my career, I have demonstrated a strong ability to manage and improve business processes across various roles, including my previous position as an Administrative Assistant with the City of Austin Office of Civil Rights. Here, I implemented business process improvements and maintained data integrity, significantly enhancing office operations and customer service.My technical skills are complemented by my experience in project administration, analytical thinking, and decision-making. I am proficient in Microsoft Suite 365, Google Workspace, and other essential tools, additionally, I hold professional certifications in records management, business intelligence/process development, and change management.In addition to my professional achievements, I have held leadership roles in community organizations, such as Omega Psi Phi Fraternity, Inc., and The University of Texas Black Homecoming, where I have honed my event coordination, budget management, and team leadership skills.I am passionate about using my skills and knowledge to drive positive change and am always eager to connect with like-minded professionals and explore new opportunities for growth and innovation.
City Of Austin
View- Website:
- austintexas.gov
- Employees:
- 5804
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Senior Business Process ConsultantCity Of Austin Aug 2024 - PresentAustin, Texas, United States• Leading discovery, development, and implementation with cross-disciplinary teams to identify user needs and architect solutions that enhance operational efficiency.• Leading business process improvements and solutions using the Microsoft 365 suite with emphasis on Power BI, Power Automate, SharePoint, Power Apps, and Microsoft Forms.• Owning all things data in accordance with multiple metadata standards and requirements, including but not limited to physical and digital records.• Creating technical documentation, training materials, and workflow diagrams to support end users and improve system utilization.• Developing and managing strategic plans, processes, and performance measures to align with organizational goals.
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Business Process SpecialistCity Of Austin Jan 2024 - Aug 2024Austin, Texas, United States• Leading business process improvements and solutions using the Microsoft 365 suite with emphasis on Power BI, PowerAutomate, SharePoint, Power Apps, and Microsoft Forms.• Creating and adapting apps and automations related to process improvements.• Auditing data quality and implementing data improvements from said assessments.• Providing customer service to internal stakeholders for SharePoint and Microsoft Dynamics CRM, and ensuringcompliance with ISO recommendations.• Heading the facilitation of department-wide trainings on business processes improvements.
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Administrative AssistantCity Of Austin May 2023 - Jan 2024Austin, Texas, United States• Innovated business process improvements and solutions using the Microsoft 365 suite with emphasis on Power BI, PowerAutomate, SharePoint, and Microsoft Forms.• Maintained all office data to support internal departments by generating reports and keeping the office accountable regardingcase management and the record retention schedule.• Worked with internal and external stakeholders and other city departments to improve customer service and office visibility.• Served as a liaison between the office and City of Austin: CPIO, CTM, Office of the City Clerk, Language Access Department,and ADA office.• Answered internal and external communications in a polite and timely manner, backed by well-established knowledge of officeoperations and external resources.
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Research & Technology ManagerSpecial Learning, Inc. Dec 2022 - Feb 2023• Implementing workflows, resume databases, and Boolean search strings to decrease the critical position time-to-fill ratio by 40%.• Creating candidate pipelines with at least a 20% hiring rate on monthly basis.• Managing the implementation of Sourcing and Applicant Tracking Systems – Crelate, Indeed, LinkedIn, Resume-Library, SeekOut, and other niche job and resume aggregators.• Creating and facilitating recruitment trainings for each sourcing tool and staffing resource, including an internal client location database in Microsoft Excel.• Collaborating with the Marketing team on Website Development, Outreach Campaigns, and Business Development Strategies (for both longstanding and new initiatives). -
Registered Behavioral TechnicianElemy May 2022 - Dec 2022Austin, Texas Metropolitan Area• Probing skill acquisition deficits in order to report to BCBA for proper client programming • Maintaining a friendly, yet professional relationship with the client and their family, at their residence • Using play therapy techniques to foster a stronger relationship and effective BIP for the client• Implementing BCBA programs to help children with autism functionally play and communicate • Utilizing Behavioral Analyst/Interventionist terminology to write to insurance and communicate amongst co-workers -
Registered Behavioral TechnicianAction Behavior Centers - Aba Therapy For Autism Nov 2021 - May 2022Pflugerville, Texas, United States• Implementing BCBA and BCaBA programs to help children with autism functionally play and communicate• Tracking and interpreting program data over time via Catalyst and Central Reach, behavioral analyst data collection software• Working consistently with an age range between 2 – 8 years old, with an average of 5 daily sessions• Maintaining a friendly work environment with fellow co-workers of all levels (RBTs, BCBAs, and BCaBAs)• Utilizing Behavioral Analyst/Interventionist terminology to write to insurance and communicate amongst co-workers -
Data Entry ClerkInternal Revenue Service May 2021 - Nov 2021Austin, Texas Metropolitan Area• Processing current year and/or prior year individual and/or business returns and related information• Handling sensitive information in a timely manner, with minimal to no errors • Working independently to enter upwards of 100 returns, depending on the program• Comfortably evaluating information in both handwritten and typed formats -
Consumer Services SpecialistRealtor.Com Aug 2020 - Dec 2020Austin, Texas Metropolitan Area• Assisted, on average, 200 leads a day from outbound and inbound calls while adhering to strict quality standards • Partnered potential buyers/sellers/leasing clients to agents and lenders to assist with their home buying process• Presented product knowledge and real estate terminology to educate when necessary• Maintained active listening and excellent customer service to quickly and efficiently connect the consumer to the best agent/loan officer available -
Collections AgentGc Services Limited Partnership May 2020 - Aug 2020Copperas Cove, Texas, United States• Informed customers of their overdue accounts and actively documented notes and payments• Utilized a “white glove” approach with proper collections strategies for a better experience• Collected on accounts up to 60 days overdue, with amounts up to $2,500 • Maintained confidentiality of personal identification information and payment history
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College RecruiterThe University Of Texas At Austin Oct 2017 - Jan 2020Austin, Texas Metropolitan Area• Recruited prospective students before and during the admissions process • Fostered mentorship via personal student experience • Enhanced the diversity of mindset and experience on campus -
Campus Tour GuideThe University Of Texas At Austin Apr 2018 - Jul 2019Austin, Texas Metropolitan Area• Facilitated campus tours of 15 – 30 people using unique stops, facts, and personal student experience • Demonstrated current and accurate knowledge of the University and the city of Austin
Gary Aaron Education Details
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Archives/Archival Administration, Public & Academic Librarianship
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Classical, Ancient Mediterranean And Near Eastern Studies And Archaeology
Frequently Asked Questions about Gary Aaron
What company does Gary Aaron work for?
Gary Aaron works for City Of Austin
What is Gary Aaron's role at the current company?
Gary Aaron's current role is Business Process Consultant Sr at the City of Austin Office of Civil Rights. MSIS graduate from UT Austin. Expertise in business intelligence, records and data management (CRA), and advanced MS 365 applications..
What schools did Gary Aaron attend?
Gary Aaron attended The University Of Texas At Austin, The University Of Texas At Austin.
Who are Gary Aaron's colleagues?
Gary Aaron's colleagues are Kate Lunceford, Mcmillin, Margaret, Charles Vaclavik, Samantha Castillo, Suzie Harriman, Randall Senn, Ursula H..
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