• Used clients' requirements to develop acceptance criteria and testing solutions for projecttypes of Lease Accounting, 1095-C, Pharmaceutical, Human Resources, and Help Deskapplications.• Established quality standards and performed work according to project schedules.• Directed and coordinated QA work completed by junior consultants and contractors.• Participated in training and managing new hires to bring new team members up to speed.• Prepared accurate and concise reports, conveying QA progress, issues and solutions.• Collaborated with stakeholders to gain complete understanding of project goals andobjectives.• Mentored associate consultants to encourage enthusiasm toward tasks and responsibilities.• Established product specifications and quality assurance practices.• Experience using Service-Now and SalesForce environments.• Knowledgeable and Certified using Service-Now Automated Testing Framework

• Collaborated with production team members to help team create and deliver high quality,cutting-edge products.• Worked with QA Teams to complete timely tests and facilitate smooth product releases.• Suggested updates to software to improve usability, function and performance of web serverand mobile products• Investigated or reported questionable test results.• Trained employees in proper equipment use and product testing procedures. •Identified quality problems and recommended solutions.

Diagnose and troubleshoot UNIX and Windows processing problems and applied solutions to increase product efficiency. Maintain QA Procedural instructions and documentation and troubleshooting of processes to help QA team members, both on-shore and off-shore, to streamline and increase productivity. Provide leadership in evaluating, planning, installing, configuring, and testing of wed-based , network, and desktop applications. Perform new functionality and regression tests for web-based, network, and desktop applications. Develop test plans and data for both new functionality and regression tests for web-based, network, and desktop application. Consistently met deadlines and requirements for all product releases. CReate test environments using VMWare, Windows XP, Linux - Redhat. Wrote specification documentation for product lines which succeeded in becoming end-user documentation.

Maintain QA Procedural instructions and documentation and troubleshooting of processes to help QA team members to streamline and increase productivity. Provide leadership in evaluating, planning, installing, configuring, and testing of web-based, network, and desktop applications. Develop test plans and data and perform new functionality and regression tests for web-based, network, and desktop applications. Consistently met deadlines and requirements for product lines. Created test environments by using VMWare, Windows XP, Linux - Redhat, AIX, Sun Solaris. Wrote specification documentation for product lines which succeeded in becoming end-user documentation.Company acquisition by Oracle Americas Inc in August 2007

Provide leadership in evaluating, planning, installing, configuring, and testing of network and desktop applications. Develop test plans and data and perform new functionality and regression test network and desktop applications. Consistently met requirements and deadlines for product releases. Company acquisition by Skywire Software Inc. in April 2006

Develop test plans and data and perform new functionality and regression tests for network and desktop applications. Consistently met requirements and deadlines for product releases.