Gary Basile Email & Phone Number

Windsor, Connecticut, United States

As a dedicated Technical Education Specialist at Konica Minolta, I have been instrumental in providing comprehensive training and diagnostic assistance to field personnel for over 30 years. With a focus on resolving complex technical issues related to printers, scanners, copiers, fax machines, and network connected devices, I have empowered our workforce to excel in delivering top-tier service and support. Through conducting training seminars, creating technical reports, and facilitating… Show more As a dedicated Technical Education Specialist at Konica Minolta, I have been instrumental in providing comprehensive training and diagnostic assistance to field personnel for over 30 years. With a focus on resolving complex technical issues related to printers, scanners, copiers, fax machines, and network connected devices, I have empowered our workforce to excel in delivering top-tier service and support. Through conducting training seminars, creating technical reports, and facilitating ongoing education, I have played a key role in enhancing operational efficiency and driving excellence within our organization. Show less

Fort Lauderdale, Florida, United States

As a Service Technician at Konica Business Machines, I demonstrated a passion for technical excellence and exceptional customer service over a four-year period. My responsibilities encompassed providing technical information and diagnostic support to field personnel for Konica printers, scanners, copiers, and fax machines. Leveraging my expertise, I successfully installed and maintained these devices for our valued customers, ensuring optimal operational efficiency. My commitment to continuous… Show more As a Service Technician at Konica Business Machines, I demonstrated a passion for technical excellence and exceptional customer service over a four-year period. My responsibilities encompassed providing technical information and diagnostic support to field personnel for Konica printers, scanners, copiers, and fax machines. Leveraging my expertise, I successfully installed and maintained these devices for our valued customers, ensuring optimal operational efficiency. My commitment to continuous improvement and proficiency earned me esteemed certifications, including "Employee of the Month" and the "Silver Certificate Award for Color Copiers." Show less

Fort Lauderdale, Florida, United States

As a Field Technician at CopiTech Corporation, I honed my technical skills and customer service acumen during a dynamic two-year tenure. My responsibilities encompassed maintaining and ordering parts and supplies for copiers, fax machines, and typewriters while ensuring prompt customer service for all service calls. Additionally, I installed printers, copiers, and fax machines for clients and collaborated closely with customers to identify suitable solutions. My dedication to providing… Show more As a Field Technician at CopiTech Corporation, I honed my technical skills and customer service acumen during a dynamic two-year tenure. My responsibilities encompassed maintaining and ordering parts and supplies for copiers, fax machines, and typewriters while ensuring prompt customer service for all service calls. Additionally, I installed printers, copiers, and fax machines for clients and collaborated closely with customers to identify suitable solutions. My dedication to providing exceptional support and technical expertise established me as a valuable resource, and I actively contributed to the success of our sales department through generating leads and facilitating customer upgrades. Show less