Responsible for driving standardisation, transactional efficiency, organisational capability and performance for global master data processes.

Leading a team of data analysts supporting business processes by creating and maintaining commercial and material data on a global SAP ERP platform. Main contact for issues relating to master data and to implement process improvements and efficiencies. Master data lead on projects. Focus on team development and engagement through regular 1:1s and annual appraisals.

Senior member of a newly structured team that combined all commercial and material master data. Additional responsibilities including material data management on SAP. Working closely with the engineering teams to action change requests and new product introduction. Project leader for master data workstream for business projects including the implementation of SAP EWM for use in a new automated distribution centre. WinShuttle Studio licence.

Analysis of market share and understanding the current bathrooms market by collating intelligence of market conditions, customers and competitors and communicate key findings to business stakeholders including directors. Preparation of key forecasting processes, such as Strategic Plan and Financial Plan, with upfront market intelligence. Support with preparation of product and channel forecasts. Monitor pricing activity within the market and support the marketing team with pricing analysis.

Additional responsibilities including project leader for commercial data workstream for business projects. Migration of SAP ERP systems with key responsibility for interpreting, mapping, and implementing commercial data onto the new platform. Implementation and maintenance of commercial data on SAP Cloud interface. Implementation of new pricing model within SAP ERP. Extracting data from SAP for business analysis and reporting requirements.

Responsible for creation and maintenance of pricing data on SAP ERP, including discounts, rebates, and accruals, as well as all commercial related data including customer and vendor management. Several projects to merge commercial data onto global SAP ERP system for different business units.

Call centre operator using SAP ERP and CRM systems. Provided technical advice to customers by phone & email, arranged engineer service visits and processed sales orders.

Responsibility for banking and posting payments onto SAP, corresponding with customers, and negotiating invoice payments and disputes.

Responsibility for the aged debt ledger, credit reporting, invoice dispute resolution, and creating reports for the Accountant and Finance Director.