Design and deploy Splunk system management software for security and application monitoring

Location recording and sound reinforcement services including end to end production services.

Quality Business Engineering provides IT engineering and support to federal agenciesKey contributor to a design and proof of concept implementation, specializing in a large implementation of VMWare virtualization utilizing Cisco FabricPath in the creation of a IaaS (Infrastructure as a Service) data center to service COOP requirements for multiple government agencies within a SCIF environment Highlights include:Creation of a multiple VMWare management infrastructure for a data center exceeding size specifications utilizing vCenter, vCloud Director, and vCenter Site Recovery Manager Integration of existing VMWare architecture into new infrastructure without loss of uptime or functionality Design includes full implementation functionality with the ability to build as needed to assure proper utilization of all resources without overextensionCurrently holds an active top secret clearance

Sotech provides collection and consolidation of large data sets from various parts of the world for specific government agencies. Sotech provides full design, implementation, and life cycle support of systems for this mission.Assistant team lead for the Special Projects team of system administrators. This team was responsible for all design, implementation, process management, and training of all support teams for all missions and techologies. Prime accomplishments were the successful implementation of the the linux to active directory integration for account administration to improve auditability and traceability of system management and administration. Also served as the team lead for the prime contract at a remote data collection facility. Responsibilities included oversight of all operational functions, design and implementation of a new active directory domain for this sight, and all customer relations associated with this site.Highlights include:Design and proof of concept with full production documentation of a Linux to Active Directory integration for authentication and systems auditingDesign and implementation of a new active directory domain and support structure for an international customer service functionAssisting in building a training program for all support personnel in achieving solid and measurable competencies

Managed all technology design and support from end user support through infrastructure and application development. Duties included help desk management, workstation design, network /server / system design and support, full security compliance. Duties also included the management of web-based services, including a SharePoint MOSS 2007 implementation being developed for NOAA-wide collaboration. Have an active QIP security check

Duties included management for all aspects of technology design and support within Visa Call Center Services, supplying technology and support to five international call centers. Responsibilities included all infrastructure and end-user technology for Owings Mills (Baltimore) location and delivery of all Baltimore-based technology to all remote locations based upon PCI and ITIL management standards. Operational responsibilities included; the management of a staff of five, security compliance for all systems, short and long term budgeting, project management of all technology-based efforts, communications with all levels of management including senior executives.Highlights include:Maintained all service, system, and application availability at greater than 99.99%Designed and implemented a redundant data center in Denver to host both application and center failover for more than 40 applications on both Windows / MS SQL and AIX / DB2 platforms utilizing private networking and EMC SAN technologiesManaged 400 end users and 200 servers with a staff of 5 through use of advanced management technologies and solid design effortsPerformed as project and technical manager for the successful implementation of numerous projects for Baltimore-based technology including; the integration of third party vendors (in Sydney, AU and Omaha, NE) to expand call center functionality, telephone (Avaya) system upgrade, IVR (Aspect) system upgrade, call center data center upgrade, LAN (Cisco) network upgrade with improved WAN, CRM (Siebel) system implementation and upgrade, CTI (Genesys and Aspect) upgrade, IVR (Aspect) upgrade, workforce management (Aspect) system implementation and upgrade, quality monitoring (NICE - data and voice) implementation and upgrade, many other small projectsIntegrated a two separate third party providers into the Visa technology cloud, for a total of five call centers that were supported by the VCCS technology team.

Becton Dickinson’s Microbiology Systems is a medical device manufacturer, accountable to FDA regulations for all aspects of management and manufacturing. BDMS was ISO 9000 certifiedDuties included workstation and server engineering, ethernet and token ring network administration, internet connectivity and management, end-user application development, and Help Desk manager.Highlights include:Managed the consolidation of the help desks from three divisions into a single help deskDesigned and implemented infrastructure for remote sales force automation using Lotus NotesMigrated all Novell networks to Windows Developed, implemented, and trained Help Desk personnel in consistent help desk practices and proceduresDeveloped and implemented an FDA-compliant documentation management system and an FDA-compliant lot-tracking application for the manufacturing unitPart of ISO 9000 certification teamImplemented the first NOVELL network in Advanced Diagnostics division