Chief Customer Officer
Current- Leading a highly successful sales and marketing team, maximising sales revenue, margins and market share opportunities throughout New Zealand- Driving revenue growth, controlling operational costs, budgets and finances- Managing key customer relationships, championing the company brand and reputation, ensuring sales growth of products and services- Responsible for four main functions: Sales, Marketing, Product Commercialisation and the Sales and Marketing Development… Show more - Leading a highly successful sales and marketing team, maximising sales revenue, margins and market share opportunities throughout New Zealand- Driving revenue growth, controlling operational costs, budgets and finances- Managing key customer relationships, championing the company brand and reputation, ensuring sales growth of products and services- Responsible for four main functions: Sales, Marketing, Product Commercialisation and the Sales and Marketing Development Programme- Recruiting, training, mentoring and performance monitoring of staff members, creating a positive workplace environment whilst promoting employee engagement and wellbeing- Developing and implementing business plans, effectively coordinating and organising all sales, marketing and service delivery resources- Overseeing departmental finances, managing budgets, monitoring costs and ensuring a profit in line with company targets- Developing and implementing policies and procedures, managing change, streamlining operational workflow activities and enhancing productivity- Completing a range of administration tasks and ensuring compliance to industry best practices including all health and safety requirements Show less
