As a senior consultant, work with clients/large group clients to identify and assess client management needs along with helping to develop systems and processes; Conduct strategic planning for moving forward with and growing clients; Implement training and developmental solutions; Facilitate needs assessments to identify client needs; Assist clients through delivery of High Performance Team ProgramsCurrently work with 20-25 clients and their staff members to teach and implement structured Practice Management programs, both onsite and offsite, including, among other topics and areas, vision and goals, exemplary customer service, Leadership development, Management, Organizational Effectiveness, effective team communications, conflict resolution and performance evaluations.Head up a University Program where I currently consult with various Universities and dental schools; strategize and implement Practice Management systems and work with leadership, associated staff and faculty in the dental schools across the country to implement curriculum, systems recommendations and facilitate training; other areas that have been developed included more effective communications between executive level, staff, and students, performance management, change management, customer service and leadership development.Also headed up a new and innovative program for client alumni which developed into a business study club; Responsible for building and selling the network - built into a program of 20 clients; wrote and facilitated leadership workshop sessions, including topics such as "Thinking Like a CEO" and "Co-Generational Collaboration" .

Assist in implementing practice management systems based on onsite observations, staff interviews, team building and focus group feedbackAs a consultant, present training to groups of up to 50 in areas such as leadership, vision and goals, systems and strategic planningAssessed client leadership and management skills of staff through tools such as interviews and a Gap AnalysisTracked performance through quantitative analysis using Key Performance Indicators - grew clients an average of 20%Lead change management initiatives with all clients and help to document and implement systemsAreas of specialty include strategic planning, leadership, change management and HR/performance evaluations

As a Department Manager for Retirement and Communications, I was responsible for a team of 20 individuals who were charged with seeing that all rules and regulations of the American Red Cross were met in addition to seeing that all work (retirement calculations and communications materials) were produced in a timely and accurate basis; Responsible for all performance management and also for meeting with and interacting with local chapters within the area to see that all of their needs were being met.

Senior Communications consultantConsulted with Fortune 500 clients on communications materials and strategies; Served as Director of a Communications team of 20 people that was responsible for developing communications materials and strategies including, among other things, handbooks, brochures and retirement communications;Was responsible for budget and business development along with the writing, presentation and submission of all proposals; Grew division by 15%