Gary "The Defect Doctor" Brookes Email and Phone Number
Do you want to gain more customers for your company AND increase the loyalty of your current ones? Have you ever given up on an online purchase or application because of an issue with the website, online form, process, speed or compatibility issues etc? How many customers are you losing because of this?With the majority of transactions nowadays conducted on the web, the opportunities are plentiful...BUT...your customer has zero-tolerance for websites, systems, apps or online processes that for whatever reason, just don't work.Engineering teams should (and often do) have quality at the forefront of their mind when building a solution, but sometimes it's just not easy to see the flaws in something that you have created yourself. Internal teams can be biased to nurse a bug-ridden software product through a happy path.We are an independent, Australia-wide Software Testing company, headquartered in Sydney, that can help you quickly identify and remove any defects, ambiguities and inconsistencies from your software BEFORE it goes live to your customers... ...leaving you with a framework that helps you maintain that level of quality on any future product releases.We have tested and consulted on over $500M worth of projects and only take on select clients that are serious about wanting to be the best provider in their field, whatever that may be.Our vision is simple - A world where Technology delivers, without fail.Our mission is to WOW our client's customers, by creating a world-class experience of their product.As a Quality-led company, we provide the following products and services in pursuit of our vision: luvo Testing • Software Launch Specialists.• Strategic Testing guidance.• In-house Testing Practice setup.• Project-aligned Testing Services.• Short Term/Casual Testing capability.• Onshore & Offshore Capabilities.Contact us at zerodefects@luvo.com.au , 1300 00 LUVO, or find us on the web at luvotesting.com.au
Luvo Testing
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Co-Founder | Director | Software Launch SpecialistLuvo Testing Nov 2014 - PresentSydney, Nsw, AuCo-Founded luvo, a multi-faceted IT Services and Solutions company that seeks to solve the problems that many companies face when delivering quality in IT Projects. We do this by addressing the two core pillars of successful software deliveries:People (IT Resourcing - luvo Talent)Processes (Test & Release Strategies - luvo Testing)Find out more on the web at www.luvotesting.com.au & www.luvotalent.com.au
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Head Of Customer ExperienceMobiddiction | Patientvr Jan 2024 - PresentSydney, Nsw, AuMobiddiction focuses on innovation with products like Mobiconnect, their Government and Enterprise platform and PatientVR, their new VR platform helping bring mobility to hospital patients.With a background in enhancing digital customer journeys and leading transformation initiatives, I’m passionate about refining Mobiddiction's digital strategies. My vision and dedication to creating seamless online interactions align perfectly with Mobiddiction's goal of delivering unparalleled service and value.Concentrating on enhancing digital touchpoints, optimising online support systems, and ensuring our clients have exceptional digital experiences. I’m proud to be part of the Mobiddiction team and look forward to fostering strong customer relationships and driving our growth forward. -
Co-FounderLuvo Talent Nov 2016 - PresentSydney, New South Wales, Au -
Co-FounderRefcheka Jan 2023 - PresentSydney, Nsw, Au -
Mentor - Software Quality & LaunchClimate Salad May 2023 - PresentSydney, Au -
Program Test DirectorDomain Nov 2020 - Apr 2022Pyrmont, New South Wales, Au -
Consumer | Commerce | Data - Test DirectorStreamotion Oct 2019 - Jun 2020Artarmon, New South Wales, Au -
Domain Test DirectorIng Nov 2016 - Aug 2017Amsterdam, North Holland, Nl -
Test Director - PtipsTransport For Nsw Sep 2013 - Nov 2016Multiple Locations Across The State, Nsw, Au -
Test Director - Commercial Launches (Newsplus)News Corp Sep 2012 - Sep 2013New York, New York, UsResponsible for all facets of testing in the successful rollout of the NewsPlus subscription product to newscorp's portfolio of local and national news sites, across multiple channels and devices.Leading multiple test teams to achieve a common goal through effective strategising, planning, execution and reporting, utilising a blend of test methodologies, predominantly Agile.Creating and maintaining long term, solid relationships with third party vendors, suppliers, agencies and in-house departments to effect a successful outcome. -
Test Director - Paid ContentNews Corp Nov 2010 - Sep 2012New York, New York, UsResponsible for design, implementation and management of testing structure and framework for the Paid Content program.Responsible for strategy, approach, planning, execution and reporting on all types and levels of testing on program across all applications, systems and devices.Governance capacity across third party providers.Managing a large program test team of up to five Test Managers and over 30 Test Analysts including offshore resources.Responsible for testing budgets and test resource plans for program.Executive level of reporting of progress and issues.Successful production launch of Paid Content proposition on TheAustralian.com.au & HeraldSun.com.au
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Senior Test ManagerVodafone Hutchison Australia Jul 2009 - Oct 2010London, GbTest Manager responsible for all facets of testing across a portfolio of integration, performance improvement and capacity increase projects, brought about by the merge of Vodafone Australia and 3 (Hutchison) into VHA (Vodafone Hutchison Australia).Construction, capture, communication and implementation of Test strategies across large program of work.Assisting project teams in understanding the VHA Testing Service methodology and processes influencing project teams towards best-practice behaviours.Review and Governance of Test Deliverables produced by both on and offshore 3rd party vendor test teams. -
Senior Test ConsultantPlanit Software Testing Jan 2005 - Oct 2010Sydney, Nsw, AuEmployed as a Senior Test Consultant, deployed to clients on long and short term engagements to assist with:Project or program planning, execution and delivery.Project Recovery.Management of large Test Teams, including multiple streams/Test Leads.Test Strategising and methodology implementation. Test Estimation.Implementation of progress reporting and defect management processes and procedures. -
Online Projects Test ManagerFoxtel Dec 2008 - Jun 2009North Ryde, Sydney, AuOnline Projects Test Manager responsible for all facets of testing across a vendor delivered Universal Content Management (UCM) system, website, and download player facility, including:Functional and user acceptance testing of the UCM system ensuring adherence to Producer’s requirements.Functional, User Acceptance and Performance Testing of the new web offering built using the new UCM for the launch of FOXTEL’s main online presence. Functional, User Acceptance and Performance Testing of the online content delivery solution launched as ‘Foxtel Download’, including Digital Rights Management (DRM) of downloaded content, expiry periods, permissions, licencing etc. -
Acceptance Test ManagerVodafone Australia Mar 2008 - Dec 2008London, GbAcceptance Test Manager in Solutions delivery department of Australian arm of world’s largest telecommunications provider, Vodafone. Worked on a number of varied projects across Vodafone’s multiple platforms and test environments.Projects included improvements to Vodafone’s customer management system in order to align with governing body regulations.Management of UAT within Handset application projects such as the launch of Vodafone’s Music subscription offering, MusicStation, and also their GPS application, Compass.Managed small teams of Test Analysts across multiple projects, responsible for test deliverables on each.
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Test ManagerLifetime - Dsti Ts Jan 2006 - Jan 2008System and System Integration Test Manager for online superannuation platform provider, Lifetime Online Solutions (LOS), during the delivery of an online superannuation style solution to Norwich Union (the largest insurance and pension company in the UK) to meet changing legislation in the UK pension market. Management of testing processes, procedures, defect management and testing deliverables. Management of System and SIT testing prior to the application changes being deployed to UK for UAT by Norwich Union’s own test team.Testing of the changes to web based applications, reporting tools (Actuate), investment management systems (HiInvest), applications processing systems (AWD - Automated Work Distributor) and client detail databases. -
Test ManagerCba Jan 2005 - Jan 2006Sydney, Nsw, AuSystem Test Manager within Retail Business Systems department of CBA, responsible for SIT and transactional based testing to ensure adherence to requirements of a new personal loan offering which included a Risk Based Pricing component. -
Senior Business Test AnalystIag Jan 2004 - Jan 2005Sydney, New South Wales, AuSenior Business Test Analyst working as part of a Test team responsible for the testing of changes to a legacy Insurance claim database system.Followed change requests from inception through the test lifecycle from deployment to production.Defect management, reporting and business communications of each change. Documentation and change analysis and preparation and execution of test packs. -
Test AnalystCorporate Express Sep 2002 - Jan 2004Mascot, Nsw, AuTest Analyst as part of a small test team on a large project installing a multi-platform warehouse inventory management system comprising of three sub-systems; MasterPack, PkMS and Seimens Dematic systems.Functional testing of PkMS, Integration and UAT (End to End) testing of the entire system, including the Seimens Dematic systems: (Pick Director, Colby Route, RF Hand Held Units, RF Voice Units, Pick to Light System and the Conveyor System). -
ConsultantAussie 2002 - 2002Sydney, New South Wales, Au -
Software TesterEgg Dec 2000 - Nov 2001GbTest Analyst at UK’s first online banking provider, working on a Test Team responsible for implementation of change requests and fixes to existing systems. Involved in the identification, creation and execution of test cases to further business confidence in changes made, in order to allow the flow to production.
Gary "The Defect Doctor" Brookes Skills
Gary "The Defect Doctor" Brookes Education Details
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Ellowes HallHigh School
Frequently Asked Questions about Gary "The Defect Doctor" Brookes
What company does Gary "The Defect Doctor" Brookes work for?
Gary "The Defect Doctor" Brookes works for Luvo Testing
What is Gary "The Defect Doctor" Brookes's role at the current company?
Gary "The Defect Doctor" Brookes's current role is Applying preventative medicine to cure your Software Quality ailments since the turn of the century..
What schools did Gary "The Defect Doctor" Brookes attend?
Gary "The Defect Doctor" Brookes attended Ellowes Hall.
What skills is Gary "The Defect Doctor" Brookes known for?
Gary "The Defect Doctor" Brookes has skills like Agile Testing, Hp Quicktest Professional, Requirements Analysis, Waterfall, Test Planning, Test Automation, Sdlc, Web Applications, Test Estimation, Qtp, Performance Testing, Jira.
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