I have extensive experience in Application Management Services (AMS), specializing in managing and optimizing enterprise software landscapes. With a background in IT operations, service delivery, and team leadership, I have a proven track record of driving efficiency, ensuring system reliability, and delivering exceptional client outcomes.In my role as AMS Practice Manager, I oversee the delivery of end-to-end application support services, ensuring alignment with client business objectives and industry best practices. My collaborative approach, combined with my understanding of SAP and other enterprise platforms, makes me an invaluable partner for organizations seeking reliable and innovative AMS solutions.Key Achievements:• Successfully managed AMS operations achieving measurable improvements in system uptime and user satisfaction.• Spearheaded automation initiatives that reduced manual effort and improved incident resolution times.• Built and nurtured high-performing teams, fostering a culture of excellence and innovation.I am passionate about helping organizations leverage AMS to achieve their operational and strategic goals.