Maintenance and management of SCCM infrastructure servers at all remote sites, totalling 1100+ Windows servers

In my position as End User Compute ContractorMajor Responsibilities:Developing and implementing effective strategies for the management and upgrade process of university wide SCCM system to 2006, while providing services as a lead contractor, collaborating with energetic teams to create and deliver strategic solutions to improve deployment mechanisms, conducting meetings with staff to identify and resolve complex issues with focus on accomplishing targeted goals, creating a migration plan from WSUS to provide an enhanced patching solution, developing highly resilient infrastructure designs for SCCM to meet the future needs of organization and system, providing complete and professional documentation for all changes introduced to SCCM.Key Accomplishments, I attained during this role:• Improved overall performance through strategic deployment mechanisms refurbishment.• Streamlined existing processes with focus on reducing time spent on repetitive tasks for the permanent staff.• Offered technical advice and guidance for all staff around Windows BAU issues.• Accomplished targeted goals by designing and implementing technical Windows patching processes.• Overhaul the delivery mechanism used to incorporate newly purchased hardware into the estate with minimal input using modern driver management processes.

In my position as SCCM Technical Lead ContractorMajor Responsibilities:Administering overall implementation of SCCM CB 1902 project by offering leadership to cross-functional teams, while ensuring delivery of project within time, scope, and budgetary constraints, providing robust platform for organisation by restructuring SCCM strategically, working with AppSense Environment Manager and Application Manager for secured Windows 10 environment implementation, utilising site server failover technology for the designing of SCCM to achieve desired results.Key Accomplishments, I attained during this role:• Migrated SCCM 2012 R2 environment to Current Branch by using a side by side installation due to inherent issues with the already existing system.• Improved SCCM infrastructure management by implementing automated processes.• Optimised overall system health and performance by resolving underlying content distribution issues throughout the estate and reducing unused configuration items.

In my position as SCCM Consultancy, ContractorMajor Responsibilities:Delivering exceptional performance in leading SCCM upgrade project from SCCM 2012 R2 to SCCM CB 1610 with focus on meeting and exceeding organisational objectives, defining strategic processes for reference images development and maintenance, performing various tasks comprising SCCM health check management/ performance tuning, SCCM infrastructure best practices implementation, group policies development, custom scripts/ packages development, and overall teams' performance management, upgrading latest current branch versions including 1806, while acting as a technical lead.Key Accomplishments, I attained during this role:• Enhanced client satisfaction and retention rate by fulfilling their needs and creating bespoke reports and dashboards.• Streamlined existing processes through strategic documentation of implemented processes and procedures.• Ensured overall changes were implemented in compliance with organisational policies and procedures.

In my position as SCCM Technical SpecialistMajor Responsibilities:Devising and deploying robust plans for the identification and implementation of continuous improvement strategies for overall service delivery, cooperating with IT Management to identify complex technical issues and devise solutions, standardising overall processes in organisation through strategic planning, analysis, and implementation, managing and resolving any type of issues, while ensuring continuity of services, creating business plans for various proposed migrations, while leading continuous Citrix development, performing multiple duties including Active Directory administration, technical solutions development, global security reviewing/ management, technology development, and project management.Key Accomplishments, I attained during this role:• Increased overall efficiency by automating overall manual processes through IT team collaboration.• Ensured SCCM improvement within organisation by providing leadership to cross-functional teams.In my position as Infrastructure EngineerMajor Responsibilities:Providing proactive support, leadership, and guidance to technical teams regarding windows servers and system, while aiming at streamlining technical operations, productivity, and effectiveness, installing and configuring central deployment systems (SCCM), developing, managing, and maintaining Microsoft services as well as Citrix XenApp farm and remote access systems with focus on accomplishing targeted goals, designing, managing, and completing various IT projects, while maintaining strict compliance with organisational policies and procedures.Key Accomplishment, I attained during this role:• Achieved organisational objectives by creating and managing DFSN/DFSR structures across global sites.