PROFILEA highly motivated and effective account manager with extensive international experience in the Information Technology Services market sector. A driven individual offering an excellent record of delivering financial targets while focusing heavily on customer satisfaction. A strong, confident and compelling communicator who is consistently ranked top in the work place and relishes a challenge.Consistently exceeds expectations Results-focused and target driven.Customer FocusedStrategic thinker and effective problem solverTop Achiever award winnerP&L ManagementExcellent communicator and relationship builderITIL and ITSM certifiedSpecialties: a level, business development, business solutions, cost control, customer relations, customer satisfaction, delivery, design, executive management, financial, financial planning, government, hewlett packard, japanese, management, marketing, meeting facilitation, netscape enterprise server, new product development, physics, procurement, risk management, sla, strategic, supply chain,