Gary Chen Email & Phone Number

Greater New York City Area

• Acquisition of new members through club in-reach and new business community outreach
• Engage with existing client base to ensure quality in company standards and referral generation
• Establish rapport and relationship with prospects and client base

Greater New York City Area

• Produced monthly traffic reports in all revenue generating departments to track marketing and operations goals
• Reconciled accounts aging and chargeback cases on a monthly basis

Greater New York City Area

• Led a team of seven on hospitality standards and conduct
• Hired, trained, and onboarded new hospitality associates
• Inventory control, payroll budgeting, and overall club maintenance
• Assisted operations and sales team on industry analysis and foot traffic

Greater New York City Area

• Processed deposits, verified cash and check endorsements, and issued receipts of deposits.
• Cross-sold commercial banking products: credit cards, lines of credit, and new accounts.
• Resolve customer inquiries regarding interest rates, service charges, and account histories.