I've been working in multiple IT based support roles since 2009. I specialize in complete IT solutions & implementations and have a strong background in IT support services as well as customer relations working alongside my clients to scope, implement and support varied tailored solutions.I'm well-versed in numerous IT systems. I strive to find the best possible solutions and take particular consideration to requirements, budgeting, timelines and continuous service management.I have extensive experience in working with teams as well as contractors and pride myself in keeping everyone on point and focused on completing the objective at hand.I have good customer service skills that include scoping, solution design, implementation as well as support with a strong emphasis on clear communication and strong interpersonal skills.In 2016 I started Smart Computer Technologies, a fast and friendly mobile computer support service. That offers a reliable call out service at highly competitive rates dedicated to helping you with all aspects of your personal computer or home network. Smart Computer Technologies provides IT managed services for small to midsize businesses, while also focusing on security, data backups, server infrastructures, VPN solutions and private virtual hosting environments.