Gary Clark Email & Phone Number

Chico, Ca, Us

Build.com, Inc. is the largest online home improvement retailer in the United States. They specialize in bathroom, kitchen, lighting, hardware, appliances, and other supplies.As a Senior Account Manager, I am responsible for managing and maintaining a positive working relationship with over 700 building professionals nationwide and connecting with key business executives and stakeholders to determine new business opportunities to maximize sales growth. Responsible for implementing an effective project management system to ensure timely and successful project delivery. Administer the company’s day-to-day operational processes from helping pick out a kitchen faucet to designing plumbing, lighting, door hardware, and flooring and appliance packages for developments to ensure smooth and efficient workflow. Forecast and track key account metrics to identify performance trends and determine areas of improvement to meet goals. Act as the lead point of contact for client account management matters and ensure that customer satisfaction is maintained.Key Accomplishments: Successful in implementing effective and efficient sales strategies generating over 100% of the monthly minimum sales goals. Generating on average 70% more net revenue and 60% more margin dollars than the average Senior Account Manager at Build.com Act as company’s resident plumbing expert having designed 50,000+ custom showers including building $20K+ shower systems.

As a Professional Project Leader, I was responsible for the coordination and completion of professional projects on time within budget and within scope. Was responsible for effectively managing the day-to-day operations of the company’s top 150 professional accounts which involves design requests, quotations, and finding strategic professional partners to ensure smooth workflow. Administered the internal and external communication on professional projects to ensure flawless execution. Developed and implemented effective business strategies to ensure that the minimum growth goals are exceeded. Oversaw the tracking of project performance to analyze the successful completion of short and long term goals.

Chico, California Area

Responsible for managing and maintaining relationships with over 700 building professionals nationwide. On average I generate over 100% of the monthly minimum sales goal. I handle design requests involving everything from picking the right kitchen faucet to building $20K shower systems. My focus is to keep my clients projects on track and not experience any delays due to the scheduling and delivery of materials. I am Build.com's resident plumbing expert having designed over 5000 custom showers and teaching plumbing knowledge to every new hire class.

Chico, California Area

As a Professional Program Manager, I oversaw the development and growth of the company’s professional program in line with the company’s goals and objectives. Managed the internal and external aspects of the professional program which includes marketing, sales, and vendor relations. Acted as a liaison to communicate and coordinate professional program activities to ensure target goals are achieved. Was responsible for ensuring sustained profitable growth of the professional program in line with the overall company strategy. Developed and implemented effective initiatives to support the strategic direction of the company’s professional program.

As an Account Manager, I was responsible for building and managing client relationships while ensuring that their needs are understood and satisfied. Worked with building professionals to facilitate clients’ need fulfillment while maintaining a positive working relationship. Was responsible for effectively managing the design requests from clients involving plumbing, lighting, hardware, etc. Managed client relationship by providing them with excellent service and support while ensuring client satisfaction. Developed and implemented effective sales initiatives for optimal return on investment (ROI) and increase in revenue.As an Account Manager, I was responsible for building and managing client relationships while ensuring that their needs are understood and satisfied. Worked with building professionals to facilitate clients’ need fulfillment while maintaining a positive working relationship. Was responsible for effectively managing the design requests from clients involving plumbing, lighting, hardware, etc. Managed client relationship by providing them with excellent service and support while ensuring client satisfaction. Developed and implemented effective sales initiatives for optimal return on investment (ROI) and increase in revenue.

Developing relationships with homeowners to walk them through their construction process while facilitating sales of materials we offer. Identifying and developing relationships with building professionals while building a book of loyal clients.

Chico, California Area

Chico, California Area

Chico, California Area