Supporting and facilitating the dealmaking process with key partners across all Exile Group products (TXF,Proximo, & Uxolo) through our events programme and market-leading data, news, and training platforms.

Managing both Subscription Sales & Customer Success teams and growing our existing book of business by generating new business, cross-selling products, and upselling.

- Managing and professionalising the subscriptions side of the business, delivering higher renewal rates, greater client interaction, and membership packages across the three core brands (TXF, Proximo, and Uxolo), with a particular focus on larger accounts and encompassing many different stakeholders from separate teams within that business. Managing a ‘client success’ team with the core principle of deepening client relationships by offering product demos, showcasing thought-leadership editorial content, and promoting upcoming events. Using these conversations to identify upsell and cross-selling opportunities across the brands. This would typically include selling event tickets, adding new users to licenses, or bespoke research projects. Project managing the simplification of internal procedures for onboarding new clients and renewing existing ones, using Salesforce as a key driver in managing the change, and ensuring the team had more space to engage with the client base. Previously this was a much more ad hoc and inconsistent process with no formalised structure and was time-intensive. Identified, pitched, and secured new business for both virtual events and a membership platform/SaaS offering. Including continually developing and progressing a client pipeline. Onboarding new clients and establishing clear timelines and relationship management processes for the project. These include a de-brief with clients post-event and actively looking for opportunities to renew or upsell the existing relationship.

Responsible for the planning and coordinating of all logistics within my portfolio (and many times beyond) for events in Europe, Asia, the US, Africa, and online. Gathering from 20 to 1500 guests,Contract procurement & negotiation: Primarily with event venues and hotels, but also with badge printing suppliers, app developers, travel organisations, photographers, videographers, event producers, and more. Budget Management: Costs included staffing, suppliers, venues, travel, client entertaining, design, print, and tech services among others. Sponsor account management: Working with the sales team to deliver exceptional service for our most valuable sponsor accounts over a series of events and media services. Larger events can cater to over 30 unique sponsors and event/media partners. Delegate communications: Acting as a primary point of contact for event delegates, answering all general inquiries and proactively communicating key event information, as well as drafting copy to showcase other services. Virtual Event Platform: Managing the entire procurement and implementation process in March 2020. Comparing features, costs, and functionality. Presenting findings and recommendations to the board of directors, then working with suppliers, our tech team and other members of the team to develop the platform and deliver training on its use. Marketing & Design: Developing designs for on-site and online, creating marketing copy, proof-reading event materials, and websites, collecting feedback, and evaluating each project. Currently studying: Fundementals of Digital Marketing (Google/Open University)Currently Reading: The Four Hour Work Week (Timothy Ferris)

Events and Business Development Manager

Responsible for producing and implementing partnership strategies for the institution, forging stronger links with the business community and managing those relationships. I also oversee the implementation of our stewardship and recognition programme to ensure our alumni and supporter base continue to feel valued and grow in number.

Co-ordinate a comprehensive Events Program with various partner organisations and stakeholders, managing the logistics of each individual event as well as refining existing management processes.

Managed and trained a team of 3 Vice Presidents as well as over 30 student part time officers. Acted as a Trustee of the Union with responsibility for budget management and strategic planning.I was the prime representative of the Union at University Executive Council Meetings as well as at external events and special occasions.I also ran a comprehensive campaigns and events calendar, organising every step from an initial concept through to post event follow ups.