Gary Cole

Gary Cole Email and Phone Number

Field Service Engineer @ Werfen North America
Gary Cole's Location
Pittsburgh, Pennsylvania, United States, United States
About Gary Cole

Field Service Engineer, veteran of the United States Air Force with experience in In-Vitro Diagnostic Instrumentation, medical devices, robotics, industrial, and start-up environments. Initiative-taking self -starter with a reputation for solving problems and presenting new ideas. Excellent people skills and experience working in a team environment. Interests involve merging Art and Technology.

Gary Cole's Current Company Details
Werfen North America

Werfen North America

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Field Service Engineer
Gary Cole Work Experience Details
  • Werfen North America
    Field Service Engineer
    Werfen North America Jun 2022 - Present
    Bedford, Ma, Us
    Field engineer working with Several platforms in Werfen's Portfolio of Diagnostic equipment.The Company’s business lines include Hemostasis, Acute Care, and Autoimmunity diagnostics, as well as Original Equipment Manufacturing.*Provide highly visible customer support through the performance of on-site installations and necessary diagnoses, troubleshooting, service and repair of complex instruments. *Perform routine and some non-routine technical repairs. This includes updates, retrofits, PMs and product enhancements. * Instruct customers in the proper operation, maintenance and troubleshooting of Werfen instruments and systems. * responsible for complying with all appropriate regulatory bodies (FDA, ISO and Health Canada) mandated policies, procedures, work instructions, and records
  • Comecer
    Field Service Engineer
    Comecer Aug 2020 - Jun 2022
    Castel Bolognese, Ravenna, It
    Field Service Engineer covering North America and Canada. Comecer develops and manufactures high-tech systems in the field of Aseptic Processing and Containment for the Pharmaceutical and Nuclear Medicine Industries, specialising in isolation technology solutions for regenerative medicine and tissue engineering.*Responsible for all accounts in North America and Canada.*Provide highly visible customer support through the performance of on-site installations and necessary diagnoses, troubleshooting, service and repair of complex instruments. *Perform routine and some non-routine technical repairs. This includes updates, retrofits, PMs and product enhancements. * Instruct customers in the proper operation, maintenance and troubleshooting of Nuclear, and Biological Isolation containment cells and systems.
  • Northstar Medical Radioisotopes, Llc
    Field Service Engineer
    Northstar Medical Radioisotopes, Llc Nov 2019 - Feb 2020
    Beloit, Wisconsin, Us
    One of the first 6 engineers integrating the first generation RadioGenix® Technetium99 radioisotope generator into the market. The RadioGenix® produces Sodium Pertechnetate Tc 99m, it is a radioactive diagnostic agent and can be used in the preparation of FDA-approved diagnostic radiopharmaceuticals.• traveled nationwide to install, evaluate, and repair new radioisotope generators across the United States.• Successfully navigated inspections with Nuclear Regulatory Commission and State auditors to pass inspection requirements, for installation in Nuclear Pharmacies.• Successfully trained customers on operating software.
  • Outset Medical, Inc.
    Field Service Engineer
    Outset Medical, Inc. 2016 - Sep 2019
    San Jose, California, Us
    One of the first 5 engineers in a startup environment as part of a senior team integrating the first and second generation of a novel, first of its kind Hemodialysis system (Tablo) into the market.• Worked with Sales and Applications to form a regional team to support a stellar customer service program.• Trained hospital staff on proper operation of Equipment.• documented hardware and software issues to help with development of next gen product.• Traveled nationwide to install, evaluate, and repair instruments with a concentration in the Northeast United States.
  • Bd Biosciences
    Field Service Engineer
    Bd Biosciences Mar 2010 - Sep 2016
    Franklin Lakes, New Jersey, Us
    Working within BD's Immunocytometry division, providing exceptional on­ site installation, evaluation, repair, and maintenance of scientific research instruments with a focus on Flow cytometers and Cell sorters. Customers were both Research and clinical.• Resolved technical issues with lasers, pneumatics, electronics, software, and networking.• Responsible for a customer base (98 customers, 118 instruments) in Western Pennsylvania and West Virginia. • Provided high quality technical and applications support by phone and email.• Actively participated in growing the service and sales organization's business (Contracts)• Reduced my biggest customer’s repair call volume by 51% over 2-year period.• Our regional team remained in first place for all service metrics 5 years in a row.• Maintained all trunk stock inventory, expense reports, and call documentation up to date.
  • Qinetiq North America (Formerly Automatika Inc.)
    Robotics Engineering Technician
    Qinetiq North America (Formerly Automatika Inc.) Apr 2004 - Mar 2010
    Mclean, Virginia, Us
    Continued my work with well-known robotics researcher Hagen Schempf. Started work with Hagen at the National Robotics Engineering Consortium providing engineering support for quality robotic designs.• Designed and constructed the electronics engineering lab. • Directly contributed to our most notable robot "Dragon Runner"• Involved in PCB layout, circuit design, and antenna design. • Participated in new technology integration and writing test procedures• Prototyped new sensors and test fixtures. • Traveled to support field trials on projects to ensure successful evaluation.• Oversaw military tripwire study that was submitted for publishing.• Supervised interviewing and hiring of employees for our new production environment.
  • Carnegie Mellon University(National Robotics Engineering Consortium)
    Robotics Engineering Technician
    Carnegie Mellon University(National Robotics Engineering Consortium) Mar 2002 - Apr 2004
    Pittsburgh, Pa, Us
    Provided support for a group of eight engineers and research scientists on robotic designs for military and commercial clients. Our team specialized in embedded microcontroller systems. • Facilitated building prototype SMT pc boards utilizing fine pitch components• Reviewed BOM's and schematics and ordered parts for all projects.• Administered electronics lab organization and inventory. • Prepared board design and layout, internet research, and technology reviews.• Heavily involved in all aspects of prototype development, including design, testing, material selection, sensor selection, and electrical and mechanical construction.
  • Bodymedia
    Engineering Technician
    Bodymedia Mar 2001 - Feb 2002
    Responsible for direct engineering support of a unique wearable computer that measures and records physiological events in the human body. • Expedited assembly, repair and testing of all prototypes. • Involved with sensor development and validation. • Used plastic, metal, and rubber to fabricate mock-ups, molds and small parts.• Designed and conducted tests for sensor development utilizing data acquisition hardware and software. • Performed clinical studies on test patients collecting vital data for efficacy study.• Performed SMT repairs on production units. Coordinated lab design , equipment selection, and setup.
  • Marconi Communications
    Component Engineer
    Marconi Communications Sep 2000 - Mar 2001
    Worked directly with engineers, technicians, document processors, manufacturing and materials personnel, on part selection, part substitution, part specification and resolving development and production related problems. • Reviewed datasheets on all incoming active devices. • Assisted reliability engineering in the testing and determination of quality in new components.
  • The West Penn Allegheny Health System
    Biomedical Engineer
    The West Penn Allegheny Health System Jun 1997 - Sep 2000
    Responsible for repair and preventative maintenance of patient monitoring and diagnostic equipment in a 550 bed tertiary care hospital using general as well as specialized test equipment. • Responsible for all diagnostic lab instrumentation, ultrasound department, catheter lab, EEG, and electrophysiology labs. • Tracked and scheduled all preventative maintenance. • Contacted vendors and second-source suppliers for parts. • Maintained the computer imaging networks for the ultrasound department and genetics lab. • Repair costs decreased an average of 55% in all of my departments and I consistently received very high marks in customer satisfaction during my tenure.
  • Baker Hughes
    Electronics Tech Iii
    Baker Hughes Mar 1996 - Apr 1997
    Houston, Texas, Us
  • Universal Computer Systems
    Repair Technician
    Universal Computer Systems Nov 1992 - Mar 1996
  • Toshiba
    Electronic Assembler
    Toshiba Oct 1989 - Jun 1991
    Minato-Ku, Tokyo, Jp
  • United States Air Force
    Aircraft Armament Systems Specialist
    United States Air Force Oct 1985 - Oct 1989
    Randolph Afb, Tx, Us

Gary Cole Skills

Troubleshooting Medical Devices Robotics Field Service Electronics Test Equipment Hardware Diagnostics Laser Alignment Validation Embedded Systems Flow Cytometry Bloodborne Pathogens R&d System Testing Pneumatics Biomedical Engineering Component Engineering Pcb Layout Design Plc Allen Bradley Hydraulics Mechatronics Interactive Art Leadership Research And Development Testing Laser Optics Prototype Blood Chemistry 3 Phase Motor Control Basic Computer Networking Knowledge Of Pacs Systems Dicom Standards Veterans

Gary Cole Education Details

  • Itt Technical Institute
    Itt Technical Institute
    Electronics Engineering Technology
  • Aircraft Weapons Tech School
    Aircraft Weapons Tech School
    Weapons Systems
  • Community College Of The Air Force
    Community College Of The Air Force

Frequently Asked Questions about Gary Cole

What company does Gary Cole work for?

Gary Cole works for Werfen North America

What is Gary Cole's role at the current company?

Gary Cole's current role is Field Service Engineer.

What is Gary Cole's email address?

Gary Cole's email address is gary_cole@bd.com

What is Gary Cole's direct phone number?

Gary Cole's direct phone number is +143255*****

What schools did Gary Cole attend?

Gary Cole attended Itt Technical Institute, Aircraft Weapons Tech School, Community College Of The Air Force.

What skills is Gary Cole known for?

Gary Cole has skills like Troubleshooting, Medical Devices, Robotics, Field Service, Electronics, Test Equipment, Hardware Diagnostics, Laser Alignment, Validation, Embedded Systems, Flow Cytometry, Bloodborne Pathogens.

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