Gary Cole Email & Phone Number

Bedford, Ma, Us

Field engineer working with Several platforms in Werfen's Portfolio of Diagnostic equipment.The Company’s business lines include Hemostasis, Acute Care, and Autoimmunity diagnostics, as well as Original Equipment Manufacturing.*Provide highly visible customer support through the performance of on-site installations and necessary diagnoses, troubleshooting, service and repair of complex instruments. *Perform routine and some non-routine technical repairs. This includes updates, retrofits, PMs and product enhancements. * Instruct customers in the proper operation, maintenance and troubleshooting of Werfen instruments and systems. * responsible for complying with all appropriate regulatory bodies (FDA, ISO and Health Canada) mandated policies, procedures, work instructions, and records

Castel Bolognese, Ravenna, It

Field Service Engineer covering North America and Canada. Comecer develops and manufactures high-tech systems in the field of Aseptic Processing and Containment for the Pharmaceutical and Nuclear Medicine Industries, specialising in isolation technology solutions for regenerative medicine and tissue engineering.*Responsible for all accounts in North America and Canada.*Provide highly visible customer support through the performance of on-site installations and necessary diagnoses, troubleshooting, service and repair of complex instruments. *Perform routine and some non-routine technical repairs. This includes updates, retrofits, PMs and product enhancements. * Instruct customers in the proper operation, maintenance and troubleshooting of Nuclear, and Biological Isolation containment cells and systems.

Beloit, Wisconsin, Us

One of the first 6 engineers integrating the first generation RadioGenix® Technetium99 radioisotope generator into the market. The RadioGenix® produces Sodium Pertechnetate Tc 99m, it is a radioactive diagnostic agent and can be used in the preparation of FDA-approved diagnostic radiopharmaceuticals.• traveled nationwide to install, evaluate, and repair new radioisotope generators across the United States.• Successfully navigated inspections with Nuclear Regulatory Commission and State auditors to pass inspection requirements, for installation in Nuclear Pharmacies.• Successfully trained customers on operating software.

San Jose, California, Us

One of the first 5 engineers in a startup environment as part of a senior team integrating the first and second generation of a novel, first of its kind Hemodialysis system (Tablo) into the market.• Worked with Sales and Applications to form a regional team to support a stellar customer service program.• Trained hospital staff on proper operation of Equipment.• documented hardware and software issues to help with development of next gen product.• Traveled nationwide to install, evaluate, and repair instruments with a concentration in the Northeast United States.

Franklin Lakes, New Jersey, Us

Working within BD's Immunocytometry division, providing exceptional on­ site installation, evaluation, repair, and maintenance of scientific research instruments with a focus on Flow cytometers and Cell sorters. Customers were both Research and clinical.• Resolved technical issues with lasers, pneumatics, electronics, software, and networking.• Responsible for a customer base (98 customers, 118 instruments) in Western Pennsylvania and West Virginia. • Provided high quality technical and applications support by phone and email.• Actively participated in growing the service and sales organization's business (Contracts)• Reduced my biggest customer’s repair call volume by 51% over 2-year period.• Our regional team remained in first place for all service metrics 5 years in a row.• Maintained all trunk stock inventory, expense reports, and call documentation up to date.

Mclean, Virginia, Us

Continued my work with well-known robotics researcher Hagen Schempf. Started work with Hagen at the National Robotics Engineering Consortium providing engineering support for quality robotic designs.• Designed and constructed the electronics engineering lab. • Directly contributed to our most notable robot "Dragon Runner"• Involved in PCB layout, circuit design, and antenna design. • Participated in new technology integration and writing test procedures• Prototyped new sensors and test fixtures. • Traveled to support field trials on projects to ensure successful evaluation.• Oversaw military tripwire study that was submitted for publishing.• Supervised interviewing and hiring of employees for our new production environment.

Pittsburgh, Pa, Us

Provided support for a group of eight engineers and research scientists on robotic designs for military and commercial clients. Our team specialized in embedded microcontroller systems. • Facilitated building prototype SMT pc boards utilizing fine pitch components• Reviewed BOM's and schematics and ordered parts for all projects.• Administered electronics lab organization and inventory. • Prepared board design and layout, internet research, and technology reviews.• Heavily involved in all aspects of prototype development, including design, testing, material selection, sensor selection, and electrical and mechanical construction.

Responsible for direct engineering support of a unique wearable computer that measures and records physiological events in the human body. • Expedited assembly, repair and testing of all prototypes. • Involved with sensor development and validation. • Used plastic, metal, and rubber to fabricate mock-ups, molds and small parts.• Designed and conducted tests for sensor development utilizing data acquisition hardware and software. • Performed clinical studies on test patients collecting vital data for efficacy study.• Performed SMT repairs on production units. Coordinated lab design , equipment selection, and setup.

Worked directly with engineers, technicians, document processors, manufacturing and materials personnel, on part selection, part substitution, part specification and resolving development and production related problems. • Reviewed datasheets on all incoming active devices. • Assisted reliability engineering in the testing and determination of quality in new components.

Responsible for repair and preventative maintenance of patient monitoring and diagnostic equipment in a 550 bed tertiary care hospital using general as well as specialized test equipment. • Responsible for all diagnostic lab instrumentation, ultrasound department, catheter lab, EEG, and electrophysiology labs. • Tracked and scheduled all preventative maintenance. • Contacted vendors and second-source suppliers for parts. • Maintained the computer imaging networks for the ultrasound department and genetics lab. • Repair costs decreased an average of 55% in all of my departments and I consistently received very high marks in customer satisfaction during my tenure.

Houston, Texas, Us

Minato-Ku, Tokyo, Jp

Randolph Afb, Tx, Us

Associate Degree, Electronics Engineering Technology

Completed 6 Month Technical School, Weapons Systems

Education record