Gary Colfack Email & Phone Number

Cypress, CA, US

• Responsible for negotiating and closing retail and lease vehicle sales.
• Extensive phone and ecommerce correspondence sales.
• Independent self-starter with excellent attitude and professionalism.
• Extensive product knowledge for both new and pre-owned vehicles.
• Exceed customer service index surveys with both car lines monthly.
• Achieve monthly and quarterly sales goals and bonuses.

• Assisted in the design and fit of athletic wear for cycling, and mountain biking, and motocross industries.
• Optimize sales activities with events, distributor, retailer, and big-box-multi-chain locations.
• Responsible for overseeing and training of internal account sales staff.
• Exceeded sales goals quarterly and increased sales by 133% within first year.

• Responsible for sales in multiple territories nationally and managing external sales representatives.
• Designed sales programs for internal and external sales staff.
• Extensive cold calling and presentation of product line to distributor and wholesale retail locations.
• Forecasted product needs on hard and soft-goods products.
• Managed and negotiated company sponsored athlete portfolios in areas pertinent to contractual agreements and international bonus pay-outs.
• Responsible for managing up to 45 independent sales representatives.

• Responsible for sales in multiple territories nationally and managing external sales representatives.
• Provided key product training to external staff through Skype and territory traveling.
• Fostered and maintained key relationships with retail decision makers.
• Extensive cold calling and price negotiating on key products and volume purchases.
• Exceeded monthly goals and was ranked #1 account supervisor 17/24 months; maintained a monthly increase in sales by an average of 7.2% during 2004.

• Responsible for training airport personnel on anti-terrorism concepts in support of national security.
• Instructional airport classroom training on scanning system usage, software applications, and hands-on screening.
• Streamlined training process, resulting in improved staff retention.
• Extensive domestic travel.
• Promoted within 2 months and responsible for setting up network testing sites within national security guidelines.

• Supervised 25 employees in a call center environment.
• Responsible for training, technical support, weekly and monthly performance evaluations in relation to KPI’s and attendance.
• Extensive credit analysis and review of high-risk customers opening wireless phone lines.
• Responsible for resolving escalated customer issues, as well as fraud activity.
• Created, presented, and monitored results of incentive-based company morale-building programs.
• Ranked highest team achievement results on KPI’s monthly.