Gary Coller Email & Phone Number

London, United Kingdom

Initially joined this multi-channel retailing company in 2007, progressed rapidly into senior leadership positions, appointed as Head of eCommerce Services, and shaped the transformational strategy involving digital, and rolled this out across seven major brands via IBM Websphere and eGain customer platforms.Throughout the intervening years, project managed a number of digital transformation and modernisation projects, including an IBM Sterling Order Management platform, and introduced… Show more Initially joined this multi-channel retailing company in 2007, progressed rapidly into senior leadership positions, appointed as Head of eCommerce Services, and shaped the transformational strategy involving digital, and rolled this out across seven major brands via IBM Websphere and eGain customer platforms.Throughout the intervening years, project managed a number of digital transformation and modernisation projects, including an IBM Sterling Order Management platform, and introduced BHS to this solution in 2011, and centralised 43 European websites onto a single platform, generating £multi-million revenues. Promoted in 2014 to Enterprise Infrastructure and Service Delivery Director and following a restructure, Technology Services Director, created a roadmap for technology, service and infrastructure, and a new department to support the corporate IT Strategy, in addition to a new 'Fit for the Future' IT structure. Show less

Experienced rapid role progression within a period of digital transformation, with ownership for a £Multi-million OPEX, and collaborated with the Board on the shaping of their eCommerce and multi-channel strategies, which included the seamless launch of marketing and transactional websites.Played a pivotal role in positioning HMV as the first UK entertainment retailer to have an E-commerce site in 1997, spearheaded the transformation of the operating model in 2002, and launched a number… Show more Experienced rapid role progression within a period of digital transformation, with ownership for a £Multi-million OPEX, and collaborated with the Board on the shaping of their eCommerce and multi-channel strategies, which included the seamless launch of marketing and transactional websites.Played a pivotal role in positioning HMV as the first UK entertainment retailer to have an E-commerce site in 1997, spearheaded the transformation of the operating model in 2002, and launched a number of initiatives including introduction of Digital Listening Posts in stores, launch of HMV Digital Downloads Service and evolution of E-CRM, and ultimately laid the foundations for HMV to grow from £0 to >$100m. Show less