I possess exceptional communication and interpersonal skills with a proven ability to work independently and as part of a team. I am reliable and a goal-driven professional with a good sense of humor that strives for excellence. With 10 years Customer Service experience, I have a passion for optimizing client satisfaction and ensuring delivery of world-class experiences. I am adaptable at guiding cross-functional teams in effective tactics for numerous challenges. Being organized and managing my time has been a proven successful attribute. I excel at building trust and credibility with clients and management while ensuring focus on business objectives. I have extensive experience in all aspects of client service gained through numerous professions dealing with clients from all walks of life.