Gary Dakin Email and Phone Number

• Collaborated with Directors, Trading managers, and Suppliers to optimize product range based on Profit and Loss margins.• Utilized Power Bi and other systems to create complex formulas for monitoring high-risk products.• Led team in cycle changes, delegated categories, and controlled budgets to enhance profitability.• Received multiple R and R awards for budget control and reducing shrink levels.

• Leading and developing a variety of teams ranging from 20-50 colleagues holding full P&L control. • Successfully leading my team throughout the toughest retail environment in modern history• Leading my team through change daily, adapting to new ways of working regularly • Planning and implementing high volumes of change to drive profitability within the business• Actively coaching and developing my team to ensure delivery to the highest standard by them • Celebrating success daily to ensure a well-motivated and engaged team and to allow the team to deliver excellence daily • Throughout my short Iceland Career, I have now managed in 2 stores opening Flint store in 2020 • Recruiting and coaching a brand-new team • This was one of the closest stores to Tarsem the owner and only a 10-minute drive to head office• Working in Wrexham Food Warehouse again a problem store, to ensure that process and standards moved forwards to deliver a wonderful experience for our customer • Achieved 8/8 KPI's during my entire duration at the store• Coaching the team to deliver excellent service for both the customer and the owner on a weekly basis • Developed a better way of working with online delivery services and the drivers to maximise the window capacity ensuring customers got their delivery quicker • Networking with many colleagues from head office to build a strong network to best support change on a wider scale

• Managed risk assessments for defendant hearings, ensuring safety and efficiency in bailiff operations.• Developed and implemented new training plans to align bailiffs with updated policies.• Conducted regular team meetings to monitor progress and adapt to individual working styles.

• Managed day-to-day operations of a social club, including staff scheduling, stock ordering, and event planning.• Led training sessions on health and safety, first aid, and beer management for a team of 15+ staff members.• Oversaw entertainment hiring, staff recruitment, and safety measures to ensure legal compliance.