Gary Dalisay Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

• Oversee the day-to-day operations and assignments of the club staff; assist the GM/COO in the development and communication of departmental strategies and goals
• Has direct oversight of all operational departments including Rooms, Housekeeping, Food and Beverage, Engineering and Security

Toronto, Ontario, Canada

• Oversees Front Desk, Housekeeping and Maintenance teams to ensure seamless member experiences
• Train team members on club software, procedures, policies and elevate member services
• Conducts performance evaluations and provide on-going feedback to team members

Toronto, Ontario, Canada

• Manage, delegate and negotiate tasks to maximize efficiency
• Ownership on all tasks and projects ensuring they are on track to meet and exceed client expectations
• Determine and achieve short, medium and long term targets for client growth
• Establish and nurture long-term relationships with clientele

Toronto, Canada Area

- On-site event facilitator, overseeing both private and corporate events including morning business meetings, weddings, and galas for Fortune 500 companies.- Supervises functions up to 500 people- Responsible to read and analyze banquet event orders to gather guest information, determine proper set up, timeline, and specific guest needs.- Corresponds with.

Toronto, Canada Area

I am able to do most guest requests and almost always say YES to any guest request, so long as it is legal and ethical with the help of my well-developed contacts. Predominantly organize transportation, dining reservations, city tours, event tickets, city inquires, pre-arrival itineraries, commercial and private reservations and many other services..

Provide exceptional hospitality services to guests in an attentive, friendly and efficient manner. Responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure.- Maintain pleasant, friendly and professional.

Served customers by providing product and service information; resolving product and service problems. Recommends potential products or services to management by collecting customer information and analyzing customer needs.

Toronto, Canada Area

Worked in a high security and fast paced environment at the Fairmont Royal York Hotel, Toronto during the G20 Summit- Responsible for facilitating and delegating hotel arrivals and departures, including notifying and arranging hotel staff to distribute/pick up luggage- Scheduled RCMP escorts for Presidential and delegation luggage trucks between the hotel.

Bachelor Of Commerce, Hospitality And Tourism Management

Hospitality Tourism & Leisure

Education record