Gary Dial Email & Phone Number

St. Louis, Mo

Directed team of system administrators responsible for loading and configuring the operating system on UNIX and Linux servers based upon design requirements, corporate standards, and project timelines. Team consisted of both employees and contractors, located throughout the US as well as offshore, typically working on 70+ projects and 1500+ servers.- Recruited, hired, trained, and supervised staff. Responsible for annual compensation decisions, promotion considerations, and daily management of both exempt and non-exempt managers.- Directed daily operations of the team, analyzing workflow, establishing priorities, developing standards, setting due dates, and operating within budget. Coordinated with management, clients, vendors, and technicians to assess resource needs.- Drafted and presented proposals for changes to departmental organization structure.

St. Louis, Mo

Directed team of managers responsible for planning and design of computer system solutions for projects submitted by both internal and external clients. This included all UNIX, Linux, and Windows platforms. Merged and integrated two previously separate teams and re-engineered the design and equipment ordering process, improving implementation time by 50%.

St. Louis, Mo

Managed team of Solaris system administrators responsible for providing 24x7 support of 400+ production servers, supporting all areas of the business. Was successful in meeting or exceeding the Service Level Agreements established for availability of mission critical servers. Built the team from 10 to 27 members within the first year.

St. Louis, Mo

Senior Team Lead in Corporate Information Security directing team members in the successful integration of duplicate processes and tools resulting from previous corporate mergers. Responsibilities included SecurID administration, secure remote access to corporate systems, and managing external client and vendor secure access to internal networks and corporate systems.

St. Louis, Mo

Provided system administration of servers supporting billing applications; led projects to implement automated operations within our corporate data centers and to implement a departmental problem and change management system; provided data center support of various software products including our job scheduling tool, conducting annual site operational reviews and providing training.

Wichita, Ks

Provided user administration, batch processing, network trouble-shooting, and operational support of multiple applications and systems in the Wichita Data Center.