Multi-Line Claims Examiner/Supervisor
Federated Mutual Insurance Company
Richmond, Va
Hired as an Office Adjuster; earned promotion to Field Adjuster in 1989, to Claims Examiner five months later, and to Supervisor in 1992. Managed automobile, general liability and property claims for personal and commercial clients, negotiating settlements with policyholders, claimants, and/or counsel. Evaluated subrogation claims and determined best recourse for settlement.Selected by management for newly created environmental claims department.Held authority for negotiating and… Show more Hired as an Office Adjuster; earned promotion to Field Adjuster in 1989, to Claims Examiner five months later, and to Supervisor in 1992. Managed automobile, general liability and property claims for personal and commercial clients, negotiating settlements with policyholders, claimants, and/or counsel. Evaluated subrogation claims and determined best recourse for settlement.Selected by management for newly created environmental claims department.Held authority for negotiating and settling claims up to and in excess of $1,000,000. Played key role in transitioning office from paper to computer system; coordinated in-house training for 30 end users and served as technical liaison to home office. Show less