Gary Dickinson Email & Phone Number

Sydney, New South Wales, Australia

I am excited to start my new role at Trustwave and look forward to the year ahead.Hivint is now a part of Trustwave. Hivint is a cyber-security consulting firm built on the core principle of collaboration, implemented through the Security Colony platform (www.securitycolony.com). Delivering both technical services (penetration testing, red teaming) and governance, risk and compliance services (PCI, IRAP, ISO27K, Strategy, Roadmaps and more), the business has grown rapidly and won awards including the Telstra Business Awards Business of the Year for Victoria, along with being recognised as the fastest growing cyber security consulting firm in Australia in the Deloitte Fast 50 and AFR Fast 100, culminating in the acquisition by Trustwave.Globally, Trustwave is the security arm of Singtel, with customers in 96 countries. Trustwave is a leading cybersecurity and managed security services provider that helps businesses fight cybercrime, protect data and reduce security risk. Offering a comprehensive portfolio of managed security services, security testing, consulting, technology solutions and cybersecurity education, Trustwave helps businesses embrace digital transformation securely. In Australia, Trustwave continues to deliver the core security advisory and assistance services that defined Hivint, now supplemented by a broader set of solutions and managed security services available both domestically and across the globe. For more information about Trustwave, visit https://www.trustwave.com.

Sydney, New South Wales, Australia

The Institute of Data is a global body that provides dedicated individuals with the hands-on, immersive, and supportive environment needed to learn and confidently execute the most in-demand data science & AI skills. The organisation works to address the international skills gap in data literacy, at the same time as giving hard-working individuals the practical experience and expertise needed to expertly perform a range of data science & AI roles from day one on the job. The Institute of Data’s courses are designed to prepare students for real commercial work in the area of Cyber Security. This intensive course is focused on practical in-class training, labs, and real-life projects. Key modules covered: • Introduction to Cyber Security • Top Risks Businesses Face Today • Cyber Security Practice • Consulting and Interpersonal Skills • Real-world cyber security issues • The Attacker’s View • The Defensive Mindset • Incident Response • Performing Risk Reviews • Security and Compliance Frameworks

Greater Sydney Area

IT support point of contactLogistics – scheduling and managing vehicle transportation across NSW and interstate to QLD (multiple trucks and 3rd party carriers)Customer service – vehicle handovers & attending to customer queries & complaints

Newcastle, New South Wales, Australia

Assist customers with their worker compensation policy needs (new policies, amendments to existing, renewals, cancellations) for businesses, individuals, and communities of NSW. Additionally, handling customer complaints

Greater Sydney Area

Shopify support (Bondi Chai)Website creation and supportAuthorTutor at Community Colleges

Sydney, Australia

Manage a small Customer Insight Team and provide customer service & technical assistance to all users of Customer Insight tools (national sales team, pharmacists, management)Maintain all reference tables within CI infrastructure to ensure the accuracy of reporting throughout the business (monthly updates from the PBS)Liaise with organisational IT team in QLD to implement s/w enhancements, table updates into productionVendor liaison and management (Intellipharm & Pharmadata)Develop, maintain & deliver training programs of the various CI systems and toolsDocument all CI systems and procedures for audit compliance

• Provide IT support to Healthscope Pathology Collection Centres, Healthscope Medical Centres, Hospitals and Laboratories• Managing and installing new thin client and queue management systems across Central Coast and Newcastle• Migration of existing thin clients across to new Windows 2008 server

Responsible for delivery from planning to implementation of large compliance projects as well as critical production support projectsEnsure that all SLAs are managed to customer’s expectationsResponsible for a USD 1,000,000 annual budgetWork along with the US managers/stakeholders to ensure that the team is meeting their expectations. Also, working closely with them when new work is transitioned to the team. Reporting and tracking progress of these transitions. Actively helping resolve issues, should they ariseManage the team workflow for ETRS (7 – 11), Tax Compliance (4), PRD (2), Annuities (4 mainframe + 2 Java)Gather and document all lessons learned for each project delivered according to CMMI standards

Project lead on the Policy Owner Relations team managing all aspects of project development including mentoring and support of subordinates as well as performing Team Lead backup tasks when my manager is away on vacation.System supported was mainframe COBOL on an IBM machine

Led a 5-person development team, which developed a subsystem of the Integrated Taxation Process project for the Irish Revenue Services.

Participated in a team that developed a complete data correction project proposal for Old Mutual (largest Financial Services institution in South Africa)Wrote COBOL rules to establish client data integrity for Old Mutual Flexi and Standard life assurance products

Followed the full development life cycle (user requirements, coding, unit and string testing, QC checks and final handover) to deliver Unit Trust, Demutualisation and Listing projects at Old Mutual.Designed, created and implemented the back end of a web based e-Pages system. This included a SQL database as well as the Visual Basic (6.0) class definitions.

Cybersecurity

Cyber Security

The Cyber Security Program is a structured training program designed to develop the practical skills needed, to progress into roles such.

Pmp

Diploma In Management