Gary Dolman Email & Phone Number

Alderley Park, Cheshire

Responsible for delivering and maintaining business as usual services for AstraZeneca's Learning Management System SABA (AZLearn) and the modules within the SABA suite in accordance with the global support model and Service Level Agreements, providing focused regional support as well as supporting global demands.Ensures that any Human Resources system.

Alderley Park

• Contribute to developing Admin Processes, documentation and ways of working in order for us to provide an effective and efficient Tier 2 service.
• Meet agreed SLA’s for all AZLearn (SABA Enterprise Cloud) (AstraZeneca’s LMS) Tier 2 Admin requests and flag incidents immediately where this will not happen, ensuring that the customer is kept informed at all times.
• Track and record all requests for reporting purposes.
• Act on customer feedback to resolve issues as quickly as possible.
• Develop own skills and knowledge of AZLearn in order to provide admin service to the required standards and SLA’s
• Project - To own and control the translations of AZLearn - To review and process data loads and support User Acceptance Testing (UAT)

Alderley Park

• Delivered manager accountability e-learning in 12 languages across the globe to help all line managers to fully understand their responsibilities and what is expected of them.
• Responsible for a one induction programme for all new employees.
• Part of the UK Project team to move HR services to a “global” platform with a outsource provider. Key user on the new system and responsible for system testing and training HR colleagues and line managers.
• Super user for the SABA Learning Management System (LMS)
• Responsible for User Acceptance Testing system testing for system upgrades and enhancements
• Maintenance of content and resources in the LMS, including capability mapping.

Macclesfield

• Release Analyst Accountabilities
• Responsible fo)r analysing Saba Cloud releases and presenting an executive summary to the design authority
• In collaboration with the HR Analyst conduct an impact analysis for the reledse
• Identify additional functionality from the release that could/should be considered and make a recommendation to the Design A.uthority
• Collaboration Nith the HR Analyst in conducting training needs analysis, preparation of appropriate training material, and delivery of training using appropriate methods
• Work closely with off-shore resources to ensure technical aspects of the release (including configuration requirements) are fully understood. Monitor and track accountabilities and deliverables

Alderley Park

• Responsible for effective delivery, maintenance and exploitation of web technology for HR services in the UK, having accountability for:
• Ownership and maintenance of 2 HR websites, local and Global
• Worked with content owners to ensure content is well-managed and maintained to a high degree of accuracy and timeliness.
• Delivered of appropriate training to colleagues, employees and line managers to support web change.
• Part of a large project, responsible for all HR UK personnel, to upgrade IT systems to the VISTA platform
• Responsible for the administration of system security to SAP and other HR applications via the PHAROS system to ensure full audit compliance.

• Followed the full end-to-end recruitment process in accordance with service level agreements and first time yield targets
• Liaised with and advising Hiring Managers, Business Partners, Recruitment Partners, recruitment consultancies and candidates
• Co-ordinated local and global assessment centres
• Managed the on-boarding of new starters and transfers
• Manned central Recruitment and HR phone lines and email consoles - dealing with a broad range of queries
• Data entry on PRIZM (payroll) for new starters and transfers, currently using PeopleSoft

Stock rotationTill work and bankingSorting, labelling, steaming and replenishing clothing stock

Herford Germany

• Responsible for advice and direction on personnel administration issues for some 18,000 individuals within Germany.
• Data Management Audits on all Regular Army units within Germany
• Issued clear advice on all HR issues when new/revised policy documents where received
• Oversaw all training and development for HR personnel.
• Responsible for leavers and joiners and career issues of all HR support staff within Germany and helped to maintain the correct manning levels to support the units across Germany.

Germany, UK

• Overall functional control and responsible for the smooth running of all HR issues in a large field Army unit, some 600 personnel.
• Responsible for the completion of all Officers’ Appraisal Reports ensuring mid term appraisals are completed, accuracy and submitted on time. Gave advice to individuals when required.
• Developed and issued clear and concise desk top instructions to allow consistency in working practices and procedures for all HR staff.
• IT Security Officer for the unit ensuring the safety, security and equal distribution of all IT equipment to support the various departments.
• Management and supervision of personal development of the administration personnel.
• Responsible for all disciplinary paperwork within the unit, including paperwork for Courts Martial and individuals attending civilian court.

Education record

O Level Geography