Gary Dolman Email & Phone Number

Alderley Park, Cheshire

Responsible for delivering and maintaining business as usual services for AstraZeneca's Learning Management System SABA (AZLearn) and the modules within the SABA suite in accordance with the global support model and Service Level Agreements, providing focused regional support as well as supporting global demands.Ensures that any Human Resources system investments - and the business processes and information needs they support – are developed and delivered in a consistent, joined-up and efficient way. Subject matter expert for AZLearn and accountable for problem resolution, and the delivery and maintenance of the Global Learning Administration and Support model for AZLearn. Operational management and maintenance of AZLearn in production & training environments, and the operational BAU relationship and escalation of cases with application vendor Saba. Supports the continued adoption of AZLearn across the organisation through close collaboration with project focused AZLearn Analysts; AZLearn Coordinator resources; and local & regional business administrators.

Alderley Park

• Contribute to developing Admin Processes, documentation and ways of working in order for us to provide an effective and efficient Tier 2 service.• Meet agreed SLA’s for all AZLearn (SABA Enterprise Cloud) (AstraZeneca’s LMS) Tier 2 Admin requests and flag incidents immediately where this will not happen, ensuring that the customer is kept informed at all times.• Track and record all requests for reporting purposes.• Act on customer feedback to resolve issues as quickly as possible.• Develop own skills and knowledge of AZLearn in order to provide admin service to the required standards and SLA’s• Project - To own and control the translations of AZLearn - To review and process data loads and support User Acceptance Testing (UAT)• Part of a Global On-Boarding project team to review the end to end process.

Alderley Park

• Delivered manager accountability e-learning in 12 languages across the globe to help all line managers to fully understand their responsibilities and what is expected of them.• Responsible for a one induction programme for all new employees.• Part of the UK Project team to move HR services to a “global” platform with a outsource provider. Key user on the new system and responsible for system testing and training HR colleagues and line managers. • Super user for the SABA Learning Management System (LMS)• Responsible for User Acceptance Testing system testing for system upgrades and enhancements• Maintenance of content and resources in the LMS, including capability mapping. • Responsible for running LMS reports and providing Management Information data.• Responsible for course bookings, course loading, joining instructions and room bookings.• Provide administrative support for the delivery of the AstraZeneca Global Curriculum (Leadership, Management and Change Development) across the business. • Provide first-line support for learning technology related queries• Raise purchase orders with suppliers, check and approve invoices for payment, undertake recharges and tracking of actual versus budgeted spend. • Responsible for training other team members on all aspects of LMS administration.

Macclesfield

Release Analyst Accountabilities• Responsible fo)r analysing Saba Cloud releases and presenting an executive summary to the design authority• In collaboration with the HR Analyst conduct an impact analysis for the reledse• Identify additional functionality from the release that could/should be considered and make a recommendation to the Design A.uthority• Collaboration Nith the HR Analyst in conducting training needs analysis, preparation of appropriate training material, and delivery of training using appropriate methods• Work closely with off-shore resources to ensure technical aspects of the release (including configuration requirements) are fully understood. Monitor and track accountabilities and deliverables• Maintain close collaboration with the business, IT streams and quality assurance groups.• Accountable for keeping adequate documentation updated to maintain the systems validation status post release.• Manage the transition of releases to business as usual, liaising with the appropriate support team members prior to, during, and after implementation.Test Lead Accountabilities• Plan and manage delivery of functional testing activities for system testing• Create, review, approve and manage all test plans and scenarios• Successfully manage the completion of all acceptance testing of changes I enhancements and ensure all problems are resolved; inclusive of end to end system testing• Analyse and report metrics on testing outcomes• Advise business owners of User Acceptance requirements to be completed and signed off; including HR GPOsIn addition to the activities related specifically to a release the role holder will also:• Manage the Change Request process for Saba Cloud and ensure co-ordination and successful delivery of

Alderley Park

Responsible for effective delivery, maintenance and exploitation of web technology for HR services in the UK, having accountability for:• Ownership and maintenance of 2 HR websites, local and Global• Worked with content owners to ensure content is well-managed and maintained to a high degree of accuracy and timeliness.• Delivered of appropriate training to colleagues, employees and line managers to support web change.• Part of a large project, responsible for all HR UK personnel, to upgrade IT systems to the VISTA platform• Responsible for the administration of system security to SAP and other HR applications via the PHAROS system to ensure full audit compliance. • Part of a large Project team to migrate websites to a new internal Global Portal

• Followed the full end-to-end recruitment process in accordance with service level agreements and first time yield targets• Liaised with and advising Hiring Managers, Business Partners, Recruitment Partners, recruitment consultancies and candidates• Co-ordinated local and global assessment centres• Managed the on-boarding of new starters and transfers• Manned central Recruitment and HR phone lines and email consoles - dealing with a broad range of queries• Data entry on PRIZM (payroll) for new starters and transfers, currently using PeopleSoft • Updated internal tracking spreadsheets and databases such as the recruitment workflow system Global Successor (iGRasp)• Global Successor Super user – responsible for the overall maintenance of the recruitment system.• Production of weekly management information reports, adhoc reports, quarter metric reports and Saratoga data.

Stock rotationTill work and bankingSorting, labelling, steaming and replenishing clothing stock

Herford Germany

• Responsible for advice and direction on personnel administration issues for some 18,000 individuals within Germany.• Data Management Audits on all Regular Army units within Germany• Issued clear advice on all HR issues when new/revised policy documents where received• Oversaw all training and development for HR personnel.• Responsible for leavers and joiners and career issues of all HR support staff within Germany and helped to maintain the correct manning levels to support the units across Germany.

Germany, Uk

• Overall functional control and responsible for the smooth running of all HR issues in a large field Army unit, some 600 personnel.• Responsible for the completion of all Officers’ Appraisal Reports ensuring mid term appraisals are completed, accuracy and submitted on time. Gave advice to individuals when required. • Developed and issued clear and concise desk top instructions to allow consistency in working practices and procedures for all HR staff.• IT Security Officer for the unit ensuring the safety, security and equal distribution of all IT equipment to support the various departments.• Management and supervision of personal development of the administration personnel.• Responsible for all disciplinary paperwork within the unit, including paperwork for Courts Martial and individuals attending civilian court.• Responsible for and processed all Appraisal Reports, ensuring their accuracy and submission on time to meet deadlines set by the Army Personnel Centre.• Office manager of a highly motivated hard working team.• Daily communications and liaison with outside agencies, including German Civil police, UK civil police and the Probation Service.

Education record

O Level Geography