Gary Duffield Email & Phone Number

Sittingbourne, England, United Kingdom

Peckham, London

I was at Greenwich as BM but it closed on 31/03/2016 so I am now BM at Peckham.

Orpington, England

Greenwich

Heathrow

•manage a team of 13 staff•introduce building materials into the company through key supplier contacts.•maximise profit of the branch, find ways to decrease costs.•increase revenue through effective marketing.•increase customer base.•All wages & staff recruitment.•debt collection.

Uxbridge

My new position is store manager. my responsibilities are to make sure the store hits budget, count stock, order stock, put stock away make sure the store looks presentable.I managed to achieve record weekly sales for the branch of over £20k in 4 consecutive weeks in my short stay.

Reduced Shrinkage from 1.4% to 0.4% for last 2 years.Achieved GP budget 2010 & 2011.Increased sales from £6 million to £9 Million in 3 years. We achieved this because we improved both customer service and our delivery service.I took a hands on approach when I Project Managed our store refit increasing capacity by 10,000 SQF.Manage a team of 50 staff with 2 direct reports to me to whom I conduct their yearly appraisals.Conduct several daily shopfloor walks to identify issues… Show more Reduced Shrinkage from 1.4% to 0.4% for last 2 years.Achieved GP budget 2010 & 2011.Increased sales from £6 million to £9 Million in 3 years. We achieved this because we improved both customer service and our delivery service.I took a hands on approach when I Project Managed our store refit increasing capacity by 10,000 SQF.Manage a team of 50 staff with 2 direct reports to me to whom I conduct their yearly appraisals.Conduct several daily shopfloor walks to identify issues with health & Safety, Store standards, customer service.Manage the store P&L, Identify and overspends and plan future savings to make sure we stay in budget. Look out for any errors in the P&L and query them back to the finance department to get adjusted. Show less

Deliver high shopfloor standards, Make displays to maximize sales. Make sure we have no out of stocks, and the shelves are replenished regularly. Recruited 50 staff for a new store which ranged from sales assistants, cashiers, trade desk assistants to supervisors.Manage shrinkage, I introduced to the company a full 12 week count cycle which has now been rolled out.Achieved the best audit results in the company for stock, cash & Security.

Open & Close and effectively run the store.Deal with morning reports & Daily banking and store orders. I also processed the weekly wages.Get store ready for audits.As part of my management training I got the Hanwell store 2nd out of 180 stores in the Store of the year competition.

Harrow, United Kingdom Ruislip

Lead a team of 4 to log and resolve issues for 180 stores nationwide.I Chaired meetings with all departments in head office to get a better service for the 180 stores.Introduce new managers in training to Wickes Head office. I organized and presented in the MIT Day. I arranged for department heads to present in the meeting room at Head office and give an in site on how head office worked and what they can do for the stores.

Education record

B