Team Lead, Virtual Banking
Current• Led product strategy execution, resulting in a 25% increase in overall team productivity by aligning goals and fostering collaboration.• Enhanced cross-functional collaboration by 50%, delivering product presentations and conducting Bank-wide training sessions.• Drove product launch success, capturing 40% market share and boosting customer retention by 25%. * Providus Corporate Pay (Bulk Payment Platform).* Online Account Opening Enhancement.* Error Handling & Customer Journey.* Providus Soft Token 2FA.