Gary Everett Email & Phone Number

Chertsey, GB

Chertsey, England, United Kingdom

Chertsey

Field Based

I led the reporting transformation across the two Dixons Carphone Business brands as well as supporting the building of the strategy. I work cross-functionally with Marketing, Commercial, Online, Contact Centres, Retail and Central Operations to deliver effective Customer Experience journeys

London, United Kingdom

I led the development and execution of the Brilliant Business Centres programme, across People Plans, Customer Insights, Operations and data analytics and Financial performance.During this time I implemented a new People plan across the UK estate (Including Learning and Development, Reward and Structures)

Hemel Hempstead, United Kingdom

• Managing our Retail Reporting systems, ensuring all colleagues fully understand the business and customer benefits of all measures
• Maximising the efficiency of our stock exit processes ensuring minimal cost to the business
• Developing the communication strategies for Customer Journeys, Range Events and Retail Roadshows
• Delivering a future-proof strategy for the Retail Operation that is engaging to colleagues

Various Locations, UK

• Playing a pivotal role in ensuring the effective management with the primary focus on delivering outstanding customer service at all times
• Responsible for all aspects of shop floor management, ensuring that sufficient stock levels are maintained to satisfy demand and implementing effective visual merchandising to maximise sales
• Monitoring and controlling cash flow and financial performance of the store with profit and loss accountability
• Managing the recruitment and selection of new members of staff and carrying out regular performance appraisals
• Identifying and meeting the individual training needs of colleagues including providing on-the-job and classroom teaching
• Planning and Implementing Disaster Recovery plan during unexpected fire which affected trade, taking action to limit loses and sustain the business objectives

• Commencing employment as a Sales Assistant before being selected for the Next Generation Programme for Sales Managers
• Gaining subsequent promotion to Sales Manager tasked with the profitable management of the shop floor
• Responsible for ensuring that Comet standards are maintained in all areas of the store to facilitate the achievement of KPIs
• Interviewing and recruiting new members of staff, conducting one-to-one appraisals and providing constructive feedback on performance
• Direct report of 20 Colleagues.

Bsc, Accountancy And Finance

Prince2 Registered Practitioner

Lean Six Sigma (Green Belt)