Multi-Media JournalismAudio and Video Production / EditingRadio, Television and Sports Broadcasting Web Development

Team Leader of a highly skilled and collaborative product and service sales department. Mentor / Trainer for new hires. Facilitator of “Today at Apple” learning sessions covering a wide variety of skills pertaining to Apple Products and Services. Exceptional customer service with the ability to quickly diagnose and deliver comprehensive solutions to complex problems, manage escalations and solve customer issues in a timely fashion, exhibiting empathy and compassion for each individual situation. Ability to learn on the fly and adapt to rapidly changing industry trends and processes in a fast paced, demanding environment.

•Booked musical acts and organized entertainment schedule for busy restaurant / Night Club•Created and hosted “Trivia Night” from scratch which contained 100 question quizzes including movie clips and song excerpts on a weekly basis ; also master of ceremonies for the event

•Performed / Produced and Distributed thousands of CD & vinyl records under NYC based personally created independent record label•Produced musical compositions using various digital instruments for numerous musical groups and independent film makers•Promoter through local, national and international radio stations and multimedia platforms•Organized / Managed cross country tours including negotiating live performance fees at multiple venues across North America and Europe