An experienced Customer Success Manager, who effectively works to develop and retain client relationships, delivering effective on-boarding processes, and working with other departments to solve problems and enhance customer satisfaction. Enthusiastic, motivated, and always aiming to exceed customer expectations and satisfaction With over seven years of experience as a Trainer and Product Coach for leading providers of software solutions, I have an additional, proven, track record of delivering engaging and motivational coaching sessions, presenting product features and benefits, and solving customer problems. Fluent in Norwegian, with a good understanding of other Nordic languages, combined with having lived overseas for many years, has resulted in effective communication with customers across many different markets and cultures. A creative and inventive thinker, who thrives on challenge and is not afraid to work outside of comfort zones. A strategic thinker, who can influence, persuade, and make effective decisions.
Listed skills include Account Management, Event Management, New Business Development, Customer Service, and 6 others.