Gary Frye Email and Phone Number
Gary Frye work email
- Valid
- Valid
- Valid
Gary Frye personal email
Gary Frye phone numbers
20+ years of experience in developing, introducing, then launching and managing the sustained delivery of both internal and external Devices, Support, Marketing, Operation solutions. Senior supplier account manager leading supplier strategy, sourcing, negotiations, escalation management across Microsoft’s business segments in the customer care, technical and professional services, BPO industry, and Telecom. Builder and leader of global customer support and delivery solutions, including strategic alliance development with a broad base of suppliers/BPO, in the Americas, Europe, India, China, Japan, and the Philippines. Industry experience from Kraft/US Foods, Boeing, and Microsoft. Strong background in both Direct and Indirect procurement leading high dollar ($100m+ individual contracts) sourcing activities.
Microsoft
View- Website:
- microsoft.com
- Employees:
- 189892
-
Sr. Product ManagerMicrosoft Aug 2022 - PresentRedmond, Washington, United StatesDrive Customer Repair Experience and Warranty (CREW) channel Partner experience and sales excellence effort, ensuring we have effective programs, processes, communications and artifacts for product offerings and services to support Partners worldwide.
-
New Product Introduction ManagerMicrosoft May 2020 - Jul 2022Redmond, Washington, United StatesDriving Xbox and Surface new product introduction and experience for Customer Repair Experience and Warranty (CREW). Leading cross-functional v-teams with participation from Supply Chain, Engineering New Product Introduction, Development Teams, Finance, IT, Marketing and Sourcing as a part of concurrent overall product engineering processes and market introduction and launch. Executive level presentation of project status including, device repair cost management per product through product lifecycle, translation of device reparability, customer behavior and usage, engineering & manufacturing decisions into financial analysis and implications, and delivery of desired Customer Repair Experience and Warranty Experience as well as repair strategy.
-
Senior Supplier Relationship ManagerMicrosoft Mar 2018 - May 2020RedmondConsulted and managed the strategic engagement amongst Microsoft premier suppliers through supplier senior executives and enterprise sales leaders and Microsoft senior business leaders and executives. Collaborated with supplier executives and senior enterprise sales leaders to drive value and corporate governance to Microsoft through developed relationships. Match Microsoft's business needs to key supplier's value propositions. Lead digital transformation and consistent compliant process in supplier engagements. Created networking opportunities for key suppliers to match demonstrated capabilities to business need and potential sales opportunities to further Microsoft objectives.
-
Senior Global Supplier Account ManagerMicrosoft 2012 - Mar 2018Relationship Lead for Microsoft's largest global consumer BPO supplier exceeding $200M spend per year. Leading the strategic business reviews, supplier presentations and introductions, performance management, master agreement execution and book of business pricing. Additionally , manage readiness, delivery, internal and external Key Partner relationships, digital transformation, as well as strategic procurement, and supplier management of Windows, Office, Surface, and Xbox businesses. Match customer support and experience long range planning and business needs to key supplier's value propositions through supplier enterprise sales leaders. Drive digital transformation and consistent compliant process in supplier solutions. Created networking opportunities for key suppliers to match capabilities and solutions to business need organically creating healthy and mutually beneficial potential sales opportunities that can further Microsoft objectives.
-
Program Operations ManagerMicrosoft 2010 - 2012Responsible for all Consumer business process for North America customer service Windows and Office.Lead the operational management for global delivery team guiding the outsourcing process from site assessment, to site implementation, to production. Maintained strategic, internal (Microsoft) and vendor relationships via regular client/vendor engagement activities. Drove strategy and implementation in agent desktop tools and CRM.
-
Xbox Partner Service Delivery - Outsource Vendor ManagementMicrosoft 2007 - 2010Responsible for North America contact center operations for XBOX. Accountable for the planning, launch, agent desk top and CRM implementations, and operational performance of a Global North America sites. Conceived and implemented rhythm-of-business activities for North America operations.
-
Global Readiness Consumer Program ManagerMicrosoft 2005 - 2007
-
Direct Marketing Program Manager, End Customer ProgramsMicrosoft 2003 - 2005
-
Retail Channel Operations Account ManagerMicrosoft 2000 - 2003
-
Buyer/Contract AdministratorBoeing 1997 - 2000Collaborated with supplier executives and senior enterprise sales leaders to drive value, corporate governance, and contractual compliance and pricing to Boeing. Lead extended team through shop floor Lean Manufacturing exercise and transformation to realize mutually beneficial financial savings. -
Category Manager - Buyer / Territory Sales ManagerUs Foods (Kraft Foodservice) 1991 - 1997Evolved from territory sales manager throughout western Washington to Washington branch commodities category manager and buyer.
Gary Frye Education Details
-
(Mesa State College) -
Copc® Certified Indirect Procurement Implementation LeaderPurchasing, Procurement/Acquisitions And Contracts Management -
Copc® Vmo CoordinatorVendor Management Services For Cx Operations
Frequently Asked Questions about Gary Frye
What company does Gary Frye work for?
Gary Frye works for Microsoft
What is Gary Frye's role at the current company?
Gary Frye's current role is Managing Suppliers, Programs, Operations, and Value with a focus on Customer Experience.
What is Gary Frye's email address?
Gary Frye's email address is ga****@****oft.com
What is Gary Frye's direct phone number?
Gary Frye's direct phone number is (416) 755*****
What schools did Gary Frye attend?
Gary Frye attended Colorado Mesa University, Copc® Certified Indirect Procurement Implementation Leader, Copc® Vmo Coordinator.
Who are Gary Frye's colleagues?
Gary Frye's colleagues are Pranjal Gupta, Lê Tuấn, Hasan Kurde, Leonardo Alves, 付亚琴, Siekhuoy Hout, Jhoel Díaz Villalobos.
Not the Gary Frye you were looking for?
-
2olivegarden.com, zoominternet.net
14 +133056XXXXX
-
3cpsk12.org, lcisd.net, lcisd.net2 +180686XXXXX
-
2armstrongfluidtechnology.com, colonialwebb.com
-
2aol.com, woodleyhouse.org
Free Chrome Extension
Find emails, phones & company data instantly
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial