My role at Paramount Zone involves being active in all aspects of the business.Managing our Amazon, eBay, WooCommerce and Shopify accounts and websites around the world, withannual sales of over £2m.Processing and provided technical support for customers experiencing difficulty navigating or placing orders on the site. Customer service queries for customers through our email helpdesk and phone calls.Managed the development of online product catalogues, ensuring accuracy and consistency across allplatforms. Updating and configuring our brand websites and product listings.Provided technical support for troubleshooting issues related to website functionality. Created andmaintained user-friendly webpages with optimized design, layout, and navigation structures.Developed expertise in creating Amazon listings and optimizing product visibility on the platform. Optimised product images for maximum consumer appeal across multiple platforms.Utilized social media platforms and advertising such as Twitter, Facebook, Instagram and YouTube, to drive engagement with target audience.

Designed user-friendly webpages that increased conversion rates.Managed stock levels of products, ensuring availability of items in the online store.Performed data entry tasks, such as entering product information into the inventory system.Maintained inventory tracking systems to monitor stock levels and order fulfillment accuracy.Identified areas where process improvements were needed and implemented changes accordingly.Collaborated with third-party vendors to ensure smooth shipment of orders while maintaining cost effectiveness.Arranging large scale shipments to our 3rd party warehouses and Amazon around the world and maintaining accurate records of sales and inventory levels on each marketplace.Performed quality control checks on incoming shipments before listing them on the marketplace.

Coordinated logistics for trade shows and other events.Managed store operations, including inventory control, pricing, merchandising, and display maintenance.Performed administrative duties such as filing documents, processing orders, creating reports.Collaborated with internal teams on projects related to sales support operations.Provided technical support during product demonstrations or installations.Created and implemented strategies to improve sales efficiency.