Gary Gates Email & Phone Number

South Croydon, GB

Reigate, England, United Kingdom

In conjunction with this role, I am currently training to become a MSc digital technology specialist, this degree programme is run by Northumbria University.

Reigate, England, United Kingdom

Placement commencing in Jan 2022Assignment extended until Apr 2022Main Duties:. Creation, ownership and management of help desk tickets via spiceworks cloud help desk. Assisting with pc builds and software installations using windows configuration manager, SCCM and active directory. Providing technical support to staff and students via email, telephone and.

London, England, United Kingdom

VTSL is a leading provider of cloud-based VoIP business phone systems and unified communications solutions(UCaaS) to the UK & Ireland.

Kentish Town

• At Strax, software innovation comes naturally- custom software- digital video- cloud servicesMain Duties:
• Assisting with application testing.
• Administration of the Jira/Helpdesk/Confluence system.
• Creation, ownership and management of help desk tickets.
• Creating and maintaining in-house support documentation and knowledgebase in confluence.
• Researching, evaluating and creating proposals for cloud based solutions.

Lullaby's Day Nursery, Selhurst, London

• Part Time Role (University Holidays)UnqualifiedLullaby's at LV Day Nursery - (Jun 2018 - Sep 2018)Summary of Role:
• To care for and supervise children in the nursery setting as advised by senior staff.Main Duties:
• Ensuring confidentiality is maintained.
• Adhering to company policy and procedures.
• Working as part of a team.
• Implementing daily routines.

Univeristy Of Greenwich

• Programme Representative for BSc (Hons) Business Information Systems, in the Department of Computing and Information Systems (CIS)Summary of Role:
• To voice the views of students at a programme level and provide the vital link between Students, Staff and the University.Main Duties:
• Represent the academic interests of peers at various meetings, addressing issues which impact students experience at the University.
• Liaise with the programme leader and course tutors on a regular basis.
• Work with the Students’ Union, Committees and University Staff to develop policy and educate students about important issues at the University.
• Actively engage with decision making to make future changes to the programme of study.

Little Engines Day Nursery, South Norwood, London

• Part Time Role (University Holidays)UnqualifiedLittle Engines Day Nursery - (Jul 2017 - Dec 2017)Summary of Role:
• To care for and supervise children in the nursery setting as advised by senior staff.Main Duties:
• Ensuring confidentiality is maintained.
• Adhering to company policy and procedures.
• Working as part of a team.
• Implementing daily routines.

University Of Greenwich

• Took part in the University's career mentoring scheme, where students are partnered with mentors related to their area of study. The mentoring scheme was run in partnership with Oracle.Mentored by Tracey Jenkins.
• Creating agendas for meetings.
• Carry out tasks within fixed deadlines.
• Seek guidance and advice for professional development.
• Attending Skills workshopsAchievements:
• Successfully created a work plan to help with job applications.

Croydon, Greater London, United Kingdom

• Student Representative for the IT Department, in the School of Business.Worked alongside a number of representatives within the school of Business and IT; to gather views from fellow students regarding various aspects.
• Set up a blog with other representatives to improve student/teacher communication; based on student feedback (collected through a questionnaire). The blog was used for students to raise/answer questions and to improve.
• Successfully completed public speaking training, which helped to improve listening and communication skills.

Shoreham-by-Sea

• Secondary School Work Experience(21st June - 5th July)Main Duties:
• Use markup languages to create a user friendly website.
• Understand how websites are produced.
• Understand how websites work and are used by user groups.
• Maintain and improve a website.
• Carry out minor IT support.Achievements:

Bsc (Hons), Computer And Information Sciences And Support Services, First Class

Activities and Societies: Oracle Mentoring Scheme (2016-17) Programme Representative (2017-18)Greenwich Snapshot.

Further Education, Btec It Extended Diploma Level 3, Ddd (Triple Distinction)

Activities and Societies: Student Representative for School of Business and IT (2015-16)GCSE's and Qualifications gained: • GCSE.

Gcse, 7 Gcse'S (A-C), Including English And It

Activities and Societies: Study Skills Programme School Cricket Team (Year 7 - Year 11)GCSE's and Qualifications gained: •Cambridge IGCSE.