Hello!I'm Gary, a seasoned professional driven by a passion for process improvement, creative problem-solving, and operational excellence. Throughout my career, I've thrived on transforming challenges into opportunities, leveraging my expertise to streamline operations and drive company strategies forward.My journey is marked by a commitment to blending strategic thinking with innovative solutions, resulting in notable achievements:Revenue Growth: Orchestrated an increase in annual revenue from $4M to $10M, showcasing my ability to deliver tangible results and drive business success.Profit Enhancement: Crafted and executed strategic initiatives, leading to a substantial rise in annual profit from $300K to $1.5M within a span of three years.Customer Experience: Revolutionized service delivery by reducing wait times from 2+ hours to an industry-leading 35 minutes, sparking a 62% Year-over-Year increase in demand while ensuring unparalleled customer satisfaction.With a strong foundation in operational leadership and strategic business development, my skills encompass:Operations ManagementProcess OptimizationLeadership & CoachingEmployee RetentionRetail OperationsProject ManagementInventory ManagementTraining & Change ManagementDirect SalesOutbound Sales Revenue Growth StrategiesP&L AnalysisMarketing & Competitor AnalysisB2B & Key Account ManagementProduct Development & ForecastingStrategic Planning & CollaborationBudget ManagementIndustry Trends & Promotional StrategiesNegotiation & Business Growth StrategiesProgram Management & BI DashboardsLEAN (SQDC) MethodologiesSalesforceOutreachGoogle Suite I am dedicated to delivering outstanding results and achieving goals consistently, month after month. Feel free to reach out to me at GaryGreene436@icloud.com.
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Business OwnerNashville Dance CenterNashville, Tn, Us -
Account Executive - Outbound Sales | Business Development | Healthcare , Automotive & HospitalityLyft Jun 2024 - PresentNashville, Tennessee, United States• Lead net-new business development within assigned categories• Build and manage a sales pipeline by developing trusted client relationships from initial contact to deal close• Accurately forecast, track, and manage revenue and opportunities with multiple systems and tools (Salesforce, Outreach, Email, Google Suite, Mode, and Tableau)• Achieve quarterly growth and sales quotas• Expert in Lyft Business solutions and perfect sales strategies focusing on the various industries• Primary point of contact with multiple decision makers with prospects and customers• Establish collaborative relationships with Lyft Business customers and demonstrate Lyft value to client-focused initiatives• Facilitate training, account review, customer engagement, and customer success criteria• Liaise with internal stakeholders, including Operations and Marketing, to drive the effectiveness of sales campaigns and initiatives -
Senior Manager | Sales Management | Team Leadership | Business Planning | Customer ExperienceDiscount Tire Aug 2015 - Jan 2023Franklin, Tennessee, United States• Headed and streamlined a team of 25+ professionals, overseeing day-to-day store operations in a high-volume location. This location serviced 120+ vehicles daily, ensuring seamless efficiency.• Achieved exceptional customer satisfaction consistently surpassing 90% by prioritizing and nurturing the professional growth of team members.• Drove consistent triple-digit revenue growth through effective coaching strategies and exemplary leadership, resulting in the team consistently surpassing performance benchmarks.• Set and surpassed 8 store gross sales records, demonstrating a proven ability to deliver tangible results and outperform industry standards.• Secured the highest profit per unit sold among 33 regional stores, showcasing financial acumen and expertise in maximizing profitability.• Spearheaded a career that generated a remarkable revenue surpassing $50 million, attesting to a history of sustained success.• Played a key role as a Regional Leader in the Tennessee Leadership Council, contributing to strategic decision-making and leadership initiatives.• Utilized customer feedback channels, including Voice of Customer data and E-Mail surveys, to initiate impactful process improvements for enhanced operational efficiency. -
Senior Assistant Manager | Market Share Growth | Training & Development | Profitability AnalysisDiscount Tire Sep 2013 - Aug 2015Madison, Tennessee, United States• Enhanced customer satisfaction ratings through impactful sales leadership and a dedicated commitment to a customer-centric approach.• Spearheaded comprehensive store safety initiatives, utilizing e-learning, simulations, and role plays to ensure a secure and compliant work environment.• Successfully launched a new location in Tyler, TX, achieving a remarkable $400k record in the very first month.• Coordinated team development efforts, fostering motivation and accountability among team members to enhance overall performance.• Set and maintained the gross profit record for the Dallas Region, consistently surpassing benchmarks across 77 stores.• Achieved substantial results with $800k in gross sales in Madison, TN, demonstrating a strong commitment to driving revenue growth.• Directed store phone training, implementing effective phone scripts to drive customer demand and enhance communication strategies.
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Assistant Manager | Brand Awareness | Strategic Planning | Cross-Functional CollaborationDiscount Tire Feb 2012 - Sep 2013Longview, Texas, United States• Assumed multifaceted responsibilities encompassing marketing, inventory management, and innovative merchandising strategies, contributing significantly to comprehensive operational success.• Prioritized the end-to-end customer journey (CX), ensuring a seamless and exceptional customer experience.• Played a pivotal role in mentoring team members, fostering their professional growth, and instilling a sense of accountability among the team.• Demonstrated outstanding performance by receiving the prestigious '100 Wheels Sold' award in March 2012.• Attained three well-deserved promotions within a single year, progressing from 5S Manager to Workflow Manager, ultimately reaching the role of Marketing Manager.• Spearheaded the achievement of $900,000 in gross sales in Longview, TX, showcasing a proven track record of driving substantial revenue growth.
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Sales & Service Technician | Operational Excellence | Process Improvement | Quality ControlDiscount Tire Jul 2009 - Feb 2012Longview, Texas, United States• Demonstrated precision and efficiency in excelling at tire installations, rotations, and repairs, ensuring high-quality service delivery.• Elevated customer satisfaction by providing expert sales consultations for tire selection and maintenance, fostering positive customer interactions.• Maintained a focus on executing 100% positive customer experiences, contributing to a customer-centric approach.• Instilled a strong commitment to world-class customer service and a robust work ethic among team members, ensuring a culture of excellence.• Showcased consistent growth by progressing from a New Hire to an Apprentice Technician within a remarkable two-year timeframe.
Gary Greene Education Details
Frequently Asked Questions about Gary Greene
What company does Gary Greene work for?
Gary Greene works for Nashville Dance Center
What is Gary Greene's role at the current company?
Gary Greene's current role is Business Owner.
What schools did Gary Greene attend?
Gary Greene attended Tyler Junior College.
Who are Gary Greene's colleagues?
Gary Greene's colleagues are Brayan Lopez, Jessica Storrs, Adam Happ, Elizabeth Gabriella Johnson, Sarah Ludin, Phd, Lawrence Young, Rafik Beshay.
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Gary Greene
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Gary Greene
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Gary Greene
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