Gary Hadfield

Gary Hadfield Email and Phone Number

eCommerce & Digital Strategist | eCommerce CEO (15 Years) | Fractional CSGO | Ecosystem Builder with 20+ Years of Experience | ex-Naspers, ex-HomechoiceIntl @ DigiRetail Consulting
Gary Hadfield's Location
City of Cape Town, Western Cape, South Africa, South Africa
About Gary Hadfield

CEO ► Leads Cross-Functional Teams | High Adaptability | Unlocks Value | Links Strategies | Leverages Data|I am an experienced Chief Executive Officer with a proven track record of success in building and scaling eCommerce and omnichannel businesses, entrepreneurship, driving growth, and building ecosystems across Sub-Saharan African and other territories. I am passionate about achieving success through empowering teams, collaboration, leveraging data, and combining this with a culture that promotes customer empathy and contributes to a sustainable business.Throughout my career, I have successfully built and scaled up pioneering B2C and B2B2C eCommerce multicategory retail platforms into market leaders. I am particularly proud of my contributions to Kalahari.com (owned by Multinational, Naspers that merged with Takealot.com in 2015) and Loot.co.za. By focusing on customer/seller needs and leveraging data/technology to create seamless user experiences, we were able to drive rapid growth and establish these platforms as market leaders. I pride myself on frequently demonstrating high adaptability, quickly adjusting to new environments and challenges, and effectively leveraging my skills and experience to achieve success in any given situation.I believe that success is a team effort and that building strong relationships with key stakeholders is essential to achieving sustainable growth. I lead by example and create a culture that fosters innovation, collaboration, and continuous improvement. Through having a global mindset and extensive international experience/exposure, I have gained insights into many cultures, market structures and businesses across the world. Throughout my career, I have had the privilege of working with startups and multinationals across Europe, the Middle East, Africa and Asia.As an eCommerce leader with a wealth of experience in the industry, I understand that there are many levers at play in any successful eCommerce venture. I combine the art and science of connecting the dots to understand the short- and long-term implications for any given decision on areas like customer/seller experience, GMV, cash flows, margins, key metrics, unit economics, marketing spend, and logistics/last-mile delivery. I regularly attend and participate in events like Summer Davos (WEF) Annual New Champion meetings in China, London AI Week, and Washington D.C. Africa Fintech Summit. This allows me to be exposed to new developments in AI, data science, and other disciplines, gain valuable insights, and new learnings and challenge my thinking.

Gary Hadfield's Current Company Details
DigiRetail Consulting

Digiretail Consulting

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eCommerce & Digital Strategist | eCommerce CEO (15 Years) | Fractional CSGO | Ecosystem Builder with 20+ Years of Experience | ex-Naspers, ex-HomechoiceIntl
Gary Hadfield Work Experience Details
  • Digiretail Consulting
    Founder
    Digiretail Consulting Apr 2023 - Present
    London Area, United Kingdom
    Primarily, specialise in delivering strategic solutions for eCommerce and retail companies. Expertise lies in deep domain knowledge,cross-functional leadership, fostering collaborations, ecosystem building, and creative problem-solving. The focus revolves around e-commerce, retail, and associated strategic analysis, coupled with data and customer-centric strategies. Based in the United Kingdom, operates both remotely and on-site to provide guidance and transformative solutions that create value.
  • Link Commerce
    Advisory Board Member
    Link Commerce Dec 2021 - Feb 2024
    London, England, United Kingdom
  • Link Commerce
    Chief Operating Officer
    Link Commerce Jun 2021 - Nov 2021
    London, England, United Kingdom
    COO until exit of a private equity funded UK Based B2B SaaS business and B2C app that is a market leader in international cross-border eCommerce. Award winning marketplace platform, which solved multiple payments and logistics issues, expanded rapidly from operating in a single country to over 60 countries across four continents. Link Commerce behind brands and powering globally recognized eCommerce platforms such as MallforAfrica, DHL Africa eShop and other white label turnkey… Show more COO until exit of a private equity funded UK Based B2B SaaS business and B2C app that is a market leader in international cross-border eCommerce. Award winning marketplace platform, which solved multiple payments and logistics issues, expanded rapidly from operating in a single country to over 60 countries across four continents. Link Commerce behind brands and powering globally recognized eCommerce platforms such as MallforAfrica, DHL Africa eShop and other white label turnkey eCommerce solutions. Provided businesses in emerging markets with a fully loaded custom branded white-label eCommerce solution. With over 8 billion items, 250,000 brands, from 250+ top tier US and UK online retailers shipping to over 60 countries across SSA, MENA and LATAM. Show less
  • Getvov.Com
    Founder & Ceo
    Getvov.Com Jan 2020 - May 2021
    London, England, United Kingdom
    Launched December 2020There was a need/gap in the market due to a rise in veganism and eco-consciousness to build a scalable multi-category plant-based and sustainable marketplace. The vision was to make it easier for consumers to make more sustainable and healthy living choices, whilst have a positive impact on the planet. Great opportunity to make a real difference and be purpose driven.Directed start-up, Getvov.com was incorporated on 6th February 2020.The purpose of the… Show more Launched December 2020There was a need/gap in the market due to a rise in veganism and eco-consciousness to build a scalable multi-category plant-based and sustainable marketplace. The vision was to make it easier for consumers to make more sustainable and healthy living choices, whilst have a positive impact on the planet. Great opportunity to make a real difference and be purpose driven.Directed start-up, Getvov.com was incorporated on 6th February 2020.The purpose of the company was to build a highly scalable sustainable and plant-based ecommerce marketplace. Launched the platform in December 2020. Show less
  • Loot.Co.Za (Loot Online (Pty) Ltd)
    Ceo Handover Jun - Nov 2019 ( London Based From Sept 2019)
    Loot.Co.Za (Loot Online (Pty) Ltd) Jun 2019 - Nov 2019
    Cape Town, Western Cape, South Africa
  • Loot.Co.Za (Loot Online (Pty) Ltd)
    Ceo,Shareholder And Board Member Loot.Co.Za Multicategory Retailer B2C & B2B2C
    Loot.Co.Za (Loot Online (Pty) Ltd) Jan 2011 - May 2019
    Cape Town Area, South Africa
    Overall leadership responsibility for P&L, setting strategic direction, operational strategy, organisational leadership and creating a customer centric organization. Initiated strategies to grow Loot from a five category product B2C online retailer in 2011 to an eighteen category B2B2C business in 2019, including categories, such as fashion, beauty, home, DIY, baby and electronics.Grew and led cross-functional teams and category management, covering 500 + local / global… Show more Overall leadership responsibility for P&L, setting strategic direction, operational strategy, organisational leadership and creating a customer centric organization. Initiated strategies to grow Loot from a five category product B2C online retailer in 2011 to an eighteen category B2B2C business in 2019, including categories, such as fashion, beauty, home, DIY, baby and electronics.Grew and led cross-functional teams and category management, covering 500 + local / global suppliers (14M+ SKUs) from SA, US, and UK with a commitment to revenue growth and margin optimisation.Initiated business development; launched strategic initiatives with brands and innovative Fintech/HealthTech companies, including Discovery Health, Myschool, FedEx, Ozow, Scode Mobicred and Zapper.Informed strategic decision-making and financial forecasts having created financial and unit economics models.Increased Loot’s relevance and growth trajectory via development and implementation of a B2B2C marketplace platform in 2017. Annual participation at WEF New Champions Meeting in China ( Dalian & Tianjin),which also involved engaging with senior team members from Alibaba ( Meetings with Alibaba teams in Hangzhou and Beijing), Airbnb and Uber. Extensive time spent working with Trade Partners in Shanghai ( Free Trade Zone) to establish bidirectional eCommerce business opportunities for Africa/China trade - both B2B2C and B2C scenarios. Worked ( 2017/2018) with market-leading teams in China and Africa to formulate a strategic ecosystem/framework to launch the first African SCB2B play ( Supply Chain Business-to-Business) that included ensuring the right industrial data ontology partner was in place ( they had over 30 years of experience in the space). Show less
  • Naspers Limited
    Ceo Handover
    Naspers Limited Sep 2010 - Dec 2010
    Cape Town, Western Cape, South Africa
  • Naspers Limited
    Director Online World Travel (Pty) Ltd T/A Gotravel24
    Naspers Limited Jan 2008 - Aug 2010
    Cape Town, Western Cape, South Africa
    Online World Travel (Pty) Ltd t/a Gotravel24 ( Naspers) Joint venture with Comair ( British Airways)
  • Naspers Limited
    Director Online Classifieds Business : Vottle ( Pty ) Ltd
    Naspers Limited Jan 2007 - Aug 2010
    Cape Town Area, South Africa
    Online classifieds business : Vottle ( Pty ) Ltd
  • Naspers Limited
    Ceo Kalahari.Com ( Takealot.Com Merger In 2015) Multicategory Retailer B2C & B2B2C
    Naspers Limited Jun 2005 - Aug 2010
    City Of Cape Town, Western Cape, South Africa
    Overall leadership responsibility for P&L, setting strategic direction , operational strategy, organisational leadership and creating a customer centric organisation. Participated in annual Naspers global CEO Conferences ( Strategy Sessions) in e.g. Holland,Japan and South Africa. He was also involved in several due diligence exercises including that of Naspers acquiring Dubizzle.com the leading UAE classifieds business. As kalahari CEO he also played a key role in… Show more Overall leadership responsibility for P&L, setting strategic direction , operational strategy, organisational leadership and creating a customer centric organisation. Participated in annual Naspers global CEO Conferences ( Strategy Sessions) in e.g. Holland,Japan and South Africa. He was also involved in several due diligence exercises including that of Naspers acquiring Dubizzle.com the leading UAE classifieds business. As kalahari CEO he also played a key role in launching eCommerce ventures in Nigeria and Kenya. Spent considerable time with Naspers teams in Poland and Switzerland investigating their B2B2C marketplace models and how these could work in other territories. Show less
  • Naspers Limited
    Ceo N-Direct
    Naspers Limited Jun 2005 - Mar 2006
    Cape Town, Western Cape, South Africa
    kalahari.com Internet Retailer, Leserskring and Leisure Books Mail Order (Bertelsmann Model)
  • Naspers Limited
    Head Of Marketing/Commercial Manager Kalahari.Com Multicategory B2C & B2B2C
    Naspers Limited Aug 2000 - May 2005
    Cape Town, Western Cape, South Africa
    Kalahari.com ( Launched in 1999)
  • Naspers Limited
    General Manager Friedjam.Com ( Launched New Unit)
    Naspers Limited Oct 1999 - Jul 2000
    Cape Town, Western Cape, South Africa
    First music download site in South Africa operating a WMA pay model.
  • Homechoice International Plc
    Head Of Merchandise Forecasting & Business Unit Manager ( Launched New Unit)
    Homechoice International Plc 1995 - 1999
    South Africa
    Built merchandise forecasting models across clothing, footwear, homeware and textiles for catalogue business. Did extensive work with merchandise managers, buyers, planners and marketing to optimise page/insert space and turnover/margins. Launched new Business Unit and worked with teams in Australia and United Kingdom. Had P&L responsibility and built cross-functional team. Did a number of trips to Australia (Sydney) and participated in strategy and planning sessions with an… Show more Built merchandise forecasting models across clothing, footwear, homeware and textiles for catalogue business. Did extensive work with merchandise managers, buyers, planners and marketing to optimise page/insert space and turnover/margins. Launched new Business Unit and worked with teams in Australia and United Kingdom. Had P&L responsibility and built cross-functional team. Did a number of trips to Australia (Sydney) and participated in strategy and planning sessions with an affiliated company. Show less

Gary Hadfield Skills

E Commerce Management Marketing Marketing Strategy Business Strategy Negotiation Strategy Marketing Management Online Advertising Business Development Social Media Business Intelligence Online Marketing Retail Entrepreneurship Digital Marketing Recruiting Crm Business Planning Change Management Talent Management

Gary Hadfield Education Details

Frequently Asked Questions about Gary Hadfield

What company does Gary Hadfield work for?

Gary Hadfield works for Digiretail Consulting

What is Gary Hadfield's role at the current company?

Gary Hadfield's current role is eCommerce & Digital Strategist | eCommerce CEO (15 Years) | Fractional CSGO | Ecosystem Builder with 20+ Years of Experience | ex-Naspers, ex-HomechoiceIntl.

What schools did Gary Hadfield attend?

Gary Hadfield attended Harvard Business School, Nelson Mandela University, Nelson Mandela University.

What skills is Gary Hadfield known for?

Gary Hadfield has skills like E Commerce, Management, Marketing, Marketing Strategy, Business Strategy, Negotiation, Strategy, Marketing Management, Online Advertising, Business Development, Social Media, Business Intelligence.

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