A results driven, innovative & commercially-astute P&L Managing Director / Business Manager with diverse experience across B2B, B2C, airports, travel, retail, leisure, SME, public and corporate market sectors.Change Management and Organisational Improvement – a career characterised by developing creative transformational change that is grounded in sound business and financial planning. Proven ability to adapt to a new sector and identify areas for improvement and growth.Business Development – recognised for establishing imaginative development plans that are attractive to investors and funders, deliver better facilities, increase engagement and generate more revenues.Business Leadership and Customer Focus – proven capability for planning, leading and managing multifaceted teams to deliver first class customer service to the public and to demanding clients. Relationship and People Management – leads by empowering, developing, supporting and energising teams. Extensive experience working with stakeholders and partners in the UK and overseas to deliver better results on a ‘win-win’ basis.