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Gary Hall is listed as Senior Manager, Technical Services EMEA at Arista Networks at Arista Networks, a company with 1054 employees, based in Widnes, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Gary Hall.
Gary Hall previously worked as Senior Manager, Technical Services EMEA at Arista Networks and Escalation and TAC Technical Leads Manager, Customer Support at Arista Networks. Gary Hall holds Bsc Honors, Computer Systems Networking And Telecommunications from Glasgow Caledonian University.
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Currently working for Arista Networks in the Escalation Manager role within the global support organisation. I work with different areas of the Arista organisation to ensure the continued successful customer engagements through TAC support cases. I often work with the support management team, account teams and software teams as part of this role. I also engage with the executives through executive notifications for impacting customer situations. With over 9 years of experience in technical customer support working within the TAC team at both Cisco and Arista Networks, my technical focus has been in the routing, switching and data center platforms and technologies. I've worked with many different customers towards issue resolution as well as working with different internal teams towards problem resolution. I also have team leadership experience, managing conflict between team members as well as assisting in handling sensitive customer situations. I also gained the skill of influencing customer’s to ensure their issues are resolved in the most effective way. I leverage experience when mentoring and coaching new members of the team and have experience in both creating and delivering technical trainings as well as creating technical documentation. My focus is on transitioning towards operations and project management as well as incident management.
Listed skills include Lan Switching, Cisco Technologies, Qos, Data Center, and 26 others.
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A career timeline built from the work history available for this profile.
Halton, England, United Kingdom
Overseeing the operational aspects of the EMEA TAC team in Arista Networks. Managing engineers, leads and team managers. Liaising with regional managers, senior leadership and customer success team in all aspects of post-sales customer support.
Halton, England, United Kingdom
Managing escalated customer situations towards resolution, liaising with all necessary functions within Arista and customers towards customer success. Managed the global TAC Technical Lead team who are responsible for all aspects of customer success in Arista and in enabling TAC engineers in the technical aspects of their role.
Newbury, UK
As part of the customer support team at Arista I provide a focal point for proactive and reactive escalation management for Arista customers. I liaise with different teams within Arista to drive continued improvements in operational efficiency within the support team. Working with other areas of Arista I ensure customer situations are progressed towards.
Reading, UK
Brussels Area, Belgium
Other employees you can reach at arista.com. View company contacts for 1054 employees →
Nanda Kishore
Colleague at Arista NetworksBengaluru, Karnataka, India, India
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Juan Marín
Colleague at Arista NetworksLas Rozas De Madrid, Community Of Madrid, Spain, Spain
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Alex Webster
Colleague at Arista NetworksGreater Sydney Area, Australia
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Girish Kumar
Colleague at Arista NetworksBengaluru, Karnataka, India, India
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Samaa Al-Safwani
Colleague at Arista NetworksIreland, Ireland
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Nitin Malik
Colleague at Arista NetworksBengaluru, Karnataka, India, India
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Vinay Kumar G C
Colleague at Arista NetworksIndia, India
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Jack Spiggle
Colleague at Arista NetworksTurramurra, New South Wales, Australia, Australia
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DK
David Kandler
Colleague at Arista NetworksBuffalo-Niagara Falls Area, United States
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Sourabh Kshirsagar
Colleague at Arista NetworksBengaluru, Karnataka, India, India
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Quick answers generated from the profile data available on this page.
Gary Hall works for Arista Networks.
Gary Hall is listed as Senior Manager, Technical Services EMEA at Arista Networks at Arista Networks.
Gary Hall is based in Widnes, England, United Kingdom while working with Arista Networks.
Gary Hall has worked for Arista Networks, Arista Networks, Inc., and Cisco.
Gary Hall's colleagues at Arista Networks include Nanda Kishore, Juan Marín, Alex Webster, Girish Kumar, and Samaa Al-Safwani.
You can use AeroLeads to view verified contact signals for Gary Hall at Arista Networks, including work email, phone, and LinkedIn data when available.
Gary Hall holds Bsc Honors, Computer Systems Networking And Telecommunications from Glasgow Caledonian University.
Gary Hall is listed with skills including Lan Switching, Cisco Technologies, Qos, Data Center, Switches, Routing Protocols, Routing, and Cisco Ios.
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