Eastman Kodak Company, Rochester, NY 2007 – 2018Printing Applications Specialist (PAS)• Maintained 175 printers across a territory from Cleveland, OH to Albany, NY and down into Northern PA.• Coordinated and oversaw complex multiple million-dollar installations of computer to plate systems.• Responsible for the Pre-& Post-sales technical support associated with all Kodak plate solutions and related equipment (i.e. plate setters, processing equipment, media and chemistry). • Partnered with customers to understand their requirements and objectives.• Develop solutions with product bundles and training that best address customer needs.• Provided customer training, troubleshooting, maintenance, process consulting and customer complaint reports.• Supported all major lines of plate imaging and processing equipment: Kodak CTP plate makers and plate processors including the Kodak Magnus, Trendsetter and Achieve products. Also, Creo, Scitex, Screen and Glunz & Jensen imaging or processing equipment

Sales Manager• Established and promoted marketing department specializing in Graphic Art materials. • Managed the Upstate New York sales territory.• Designed and implemented purchasing and workflow processes. Selected and partnered with key manufacturers to expand product offering. • Cross-Trained Fine Paper sales team to market graphics products to existing customer base.

Customer Business Manager, Printing and Publishing• Grew and maintained sales territory from approximately $7M to $11M in yearly revenue.• Managed large national and regional accounts.• Developed long-term customer relationships at all required levels of the customer’s organization. • Worked with Kodak Dealers by implementing all Kodak marketing plans and products. • Managed volume growth, backorders and Kodak resources. • Maintained the sales pipeline on a weekly, monthly, quarterly and annual basis. • Product responsibility included pre-press films, color proofing, Approval color proffers, CTP plate imaging equipment as well as analog and CTP plate processing equipment.