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Gary Hawkins personal email
Kent-based Customer Service and Logistic, Operational, Transport Manager with an excellent knowledge of compliance for all modes of transport on a global level, with a complete understanding of export and import country regulations along all export, import documentation requirements and customs compliance working with blue chip customers on a global platform.All modes of export, import including IATA, IMDG, ADR regulations and laws.Experience of managing teams with an ever changing business environment whilst improving service levels and profitability. Close relationship with key carrier providers with 3PL, 3rd party warehouse working with key KPI’s to monitor performance and cost efficiency and create an open robust working relationship. Worked very closely with UK Customs teams on matters, dealing with enquires (for import and export topic)Being part of the team for the appointment of the AEO accreditation by Customs for Givaudan UK Customs & Excise.Experienced in warehouse management and the processes surrounding these activities.Over 25 years plus experience as ISO 9001 auditor including Health & Safety, Environmental elements.Experienced and knowledgeable in all aspects of Warehousing and Distribution management.
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Operations ManagerLili Waste ServicesAshford, Gb
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Logistic & Distrubtion, Install ManagerLaughland Jones May 2024 - PresentAshford, GbOversee day-to-day warehouse operations, including shipping, receiving, inventory management, and order fulfilment. - Lead and mentor a team warehouse staff, providing guidance and ensuring a productive work environment.- Collaborate with cross-functional teams to optimise supply chain processes and maintain inventory accuracy.- Implement safety protocols and best practices to ensure a secure and compliant work environment.- Monitor and analyse warehouse metrics to identify areas for improvement and enhance efficiency.- Ensure import and export shipments are fully customs compliant.- Ensures adherence to contract specifications and established policies and procedures. Manage and update fitters schedules and oversees the delivery and installation of products. Manage a team of installers who are responsible for installing, servicing, and repairing furniture and major components.- responsible for leading a team of furniture installers, ensuring the successful and timely installation of furniture and related products at client sites. -
Operations ManagerLili Waste Services Oct 2023 - Apr 2024Tonbridge, GbPrimary responsibility is to oversee and manage all aspects of the day-to-day operations related to waste collection, recycling, disposal, and transportation.Crucial role in ensuring the efficient and safe management of waste resources while complying with environmental regulations and company policies. Strong leadership, organisational, and problem-solving skills. Overseeing and coordinating the daily scheduling and route planning of the fleet whilst working closely with Customer Service & Transport departments. Direct and regular liaison with the drivers to ensure customer requirements are always delivered to the highest standards, with a focus on continuous improvement.Investigate raised safety concerns and accidents.
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Logistics ManagerDay Aggregates Jan 2019 - Sep 2023Brentford, Middlesex, GbManaging 8 Logistics depots for loose, bagged aggregate across Kent , London, Sussex managing 28 staffCovering tasks as planning and shipping of the DAY trucks (approx 95 trucks) to fulfil customers orders providing excellent service. Visiting sites with drivers or commercial teams to meet customer's.Promoting the company values, strategy, various key objectives and producing KPI’s on performance and meeting challenges and working closely with departments. Meeting with Transport Managers, drivers - Topics - frequently on the quality of shipping and earnings, reducing empty mileage, working hours directive, supporting toolbox talks to drivers in various topics, incident, accident investigations, Responsible that Duty of Care was being adhered too and records were kept for waste transfer. Staff performance reviews, appraisals, 1-2-1 coaching and mentoring of supervisors, staff.Trained ISO auditor carried out cross functional internal audits including safety and logistics environmental awareness. -
Warehouse & Transport ManagerOdessa Print Group Ltd Apr 2018 - Dec 2018London, Westerham, GbManagement of the logistics network and responsibility for introducing new practices and procedures within this organisation's with in-house drivers, and their fleet of vehicles, included significant changes within the existing structure, ensuring all deliveries we delivered on time and in full (OTIF).Managing with their planning of the loads, vehicles defects and servicing scheduling. Overseen all loads were secured and safe for deliveries to customers. Introduce weigh scales in their business to ensure we were compliant with weights and loads. Closely working with the Sales teams, production and finishing teams to ensure smooth operations and introduction loading areas for parcels couriers.Ensuring customer service was maintained at a high level, monitor OTIF and investigating with other departments (weekly) review the OTIF and any failures using the 5 Why's (Kanban techiques).Meeting face to face with customers, and visiting their premises to build stronger relationships. -
Senior Sap Logistics ConsultantSelf-Employed Sep 2017 - Mar 2018Working with various Freight / Logistics companies to help with their SAP (in house and provide training) and with their clients that are using SAP / Interfaces. Identifying areas of improvements for the client and their customer with SAP to maximize savings time and or financial.
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Unit Head Logistics Manager (Contract)Scope Apr 2017 - Aug 2017London, London, GbManagement of the logistics network and responsibility for introducing new practices and procedures within this organisation's retail sector. This included significant changes within the existing structure, tendering of new contracts, SLA's and preparation for implementation. Under took a project to appoint a new supplier for a track and trace system to be implemented in to the network of 25 Scope vans , after reviewing 6 proposals from supplier's.Undertook training of the Driver's of the new tracking system, implemented daily vehicle checks training with the driver's and ensuring the routing of the collections was done efficiently and effective. -
Senior Sap Logistics ConsultantSelf Employed Sap Consultancy Sep 2016 - Apr 2017Working with various Freight / Logistics companies to help with their SAP (in house and provide training) and with their clients that are using SAP / Interfaces. Identifying areas of improvements for the client and their customer with SAP to maximize savings time and or financial.
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Logistics ManagerGivaudan Nov 2009 - Aug 2016Vernier, Geneva, ChResponsible for the transportation of chemicals globally via all modes, approx. 100m tonnes annually. Managing annual freight budget of £8m ensuring rates are being applied and monitoring. Regular face to face meetings with the appointed carriers to monitor performance viakey KPI’s. Ensure on time deliveries to customers and cost effective running of the Shipping department, all in-bounds and out-bounds from the plant. Pro-actively supporting all other departments involved or relying on the knowledge and expertise of the shipping department. Ensure processes are in place that all shipments for all modes are monitored and processed on time - ensure all incidents are analysed and relevant corrective actions are in place and followed up with the carriers. -
Project Coordinator (Sap)Givaudan Jun 2007 - Oct 2009Vernier, Geneva, ChAs part of the Ashford site team we worked with the Global Programmers of SAP with the move from mainframe legacy system to SAP for Ashford;identifying potential gaps in systems, working on solutions and aligning with carriers (SAP interface). Became a super user of SAP for order to cash and logistic flow ensure a smooth/ seamless transition from legacy to SAP for our customer's and carrier's, appointed key user and responsible for training of 20 plus staff. Part of the logistic and warehouse project team that created and set up three 3rd party off site warehouses for finished goods to picked and shipped by air, Road and sea with interface for documentation and EDI,s for shipment status.Then a key to move to paperless export declaration system via an interface to UK CHIEF system, via a programme called Global Trade System (GTS) for all Givaudan UK Exports.
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Customer Care ManagerQuest International Jun 2005 - May 2007Global Customer Service & Logistics Manager with a successful track record of building Global Customer Care multi-lingual international teams and delivering Best in Class customer service and profitability. Managing teams of 25 people, and responsible for in house logistic's provider (3rd Party).Ensuring staff were training was being reviewed, and the company, personal objectives were being met by regular 1-2-1's. Coaching, mentoring of staff and carrying out Staff Performance reviews when neededEnsuring customer service was maintained at a high level, monitor OTIF and investigating with other departments (weekly) review the OTIF and any failures using the 5 Why's (Kanban techiques).Meeting face to face with customers, and visiting their premises to build stronger relationships.
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Process Improvement ManagerQuest International Jan 2000 - May 2005Worked with other Department Managers to identify areas of improvement and find efficiencies.Range of skills needed from :Documenting system detailsMeasuring company wasteIdentifying relationships between systemModelling potential outcomes for system changesResearching new equipment and techniquesTraining team membersPlanning budgets and allocating resourcesTracking progress
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Project ManagerQuest International Jan 1998 - Dec 2000Given 2 year project to centralize one warehouse in production plant in Ashford to supply directly to customers in Germany, Italy and Spain. This involved working with the relevant site head and teams,resulting in closing 3 warehouses and supplying directly from Ashford site which involved transferring the data for over 300 customers Appointed international carriers to these markets were tendered with price structure, lead-times.
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Raw Material Planner / ProcurementQuest International Jan 1996 - Dec 1997Assigned to the Planning team for 2 years, to understand the planning and procurement processes, working with buyers (training). Then identified areas of improvements, then worked on these improvements via projects to final delivery of benefit to the business.
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Customer Care SupervisorQuest International Jan 1990 - Dec 1995Responsible on for 5 members that looked after Asia/ Amercian markets. Ensuring orders where monitored and keeping customers updated on the progress. Managing the training of this team, setting objectives and ensuring deadlines were met. Meeting with clients and ensuring KPI's were met.The teams were responsible for:Responsible for activities related to export to ensure compliance which included:• Air, Sea and Road transport• Export documentation compliance• Inspections• Letter of Credit/Bank Presentations
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Customer Care SpecialistPpf - Proprietary Perfumes & Flavours Limited Jan 1984 - Dec 1989Responsible for activities related to export to ensure compliance which included:• Air, Sea and Road transport - global export markets• Export documentation compliance• Inspections• Letter of Credit/Bank Presentations
Gary Hawkins Skills
Gary Hawkins Education Details
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London Business SchoolNational Examining Board For Supervisory Management -
Dover CollegeCompliance
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South Kent CollegeMathematics
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South Kent CollegeEnglish Language.
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South Kent CollegeLaw
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South Kent CollegeGeneral
Frequently Asked Questions about Gary Hawkins
What company does Gary Hawkins work for?
Gary Hawkins works for Lili Waste Services
What is Gary Hawkins's role at the current company?
Gary Hawkins's current role is Operations Manager.
What is Gary Hawkins's email address?
Gary Hawkins's email address is ga****@****p.co.uk
What schools did Gary Hawkins attend?
Gary Hawkins attended London Business School, Dover College, South Kent College, South Kent College, South Kent College, South Kent College.
What skills is Gary Hawkins known for?
Gary Hawkins has skills like Supply Chain Management, Project Management, Continuous Improvement, Operational Excellence, Change Management, Cross Functional Team Leadership, Transportation Management, Import/export Operations, Problem Solving, Customs Regulations, Sap Erp, Complaint Investigations.
Who are Gary Hawkins's colleagues?
Gary Hawkins's colleagues are Hajrija Ramadani, Dave Cosgrove, Lilian Miles, Stefan M., Victorino Sanca, Jonny Preen, Nami Noorbakhsh.
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