Overseeing and accountable for the management and support of the day to day activities which underpin the company’s back office/support services. The role comprises and delivers the following Operational Services:• Sales and Delivery Services Management • Business Operations (including HR)• Recruitment & Resourcing Process Management• Business Systems and IT Support (Internal)

Designed, established and run the UK Service Management Office (SMO).The SMO tracks and manages the sales to delivery process through the sales cycle providing Sales and booking forecasts into Senior Management team. SMO then manages the transition of opportunities into projects and the delivery teams, providing resourcing and project office services and support during project execution through to revenue recognition and invoicing. I am responsible for overseeing and tracking all… Show more Designed, established and run the UK Service Management Office (SMO).The SMO tracks and manages the sales to delivery process through the sales cycle providing Sales and booking forecasts into Senior Management team. SMO then manages the transition of opportunities into projects and the delivery teams, providing resourcing and project office services and support during project execution through to revenue recognition and invoicing. I am responsible for overseeing and tracking all delivery projects gathering and reporting on project metrics focusing on actuals, completion estimates, actual and forecast margins, RAID and project health RAG. The SMO provides the interface and facilitates effective communications and process/information flow between Sales, Delivery and Finance teams. Show less

Establishing and running the Service Management Office (SMO) comprising• Commercial/Legal• Resourcing/Recruitment• Project Management Office • Finance supportThe SMO tracks and manages the sales to delivery process through the sales cycle providing Sales and booking forecasts into Senior Management team. SMO then manages the transition of opportunities into projects and the delivery teams, providing resourcing and project office services and support during project… Show more Establishing and running the Service Management Office (SMO) comprising• Commercial/Legal• Resourcing/Recruitment• Project Management Office • Finance supportThe SMO tracks and manages the sales to delivery process through the sales cycle providing Sales and booking forecasts into Senior Management team. SMO then manages the transition of opportunities into projects and the delivery teams, providing resourcing and project office services and support during project execution through to revenue recognition and invoicing. I am responsible for overseeing and tracking all delivery projects gathering and reporting on project metrics focusing on actuals, completion estimates, actual and forecast margins, RAID and project health RAG. The SMO provides the interface and facilitates effective communications and process/information flow between Sales, Delivery and Finance teams. Show less