Gary Hefty Email & Phone Number

New Hope, Minnesota, United States

Rogers, Mn

• From order tickets, using lift reach truck, locate and pull inventory to complete orders for shipment. As time allows, identify/assist other team members with order completion.• Adjust inventory quantities to correct levels, as needed.

Brooklyn Park, Mn

• Receive inventory, enter received product in computer, and stock warehouse with inventory.• Develop work area using the 5S guidelines of LEAN manufacturing/continuous improvement goals.• Assembly/kitting of materials in preparation for manufacturing, ensuring high quality product is delivered for customer.• Complete orders and prepare shipment of finished products.

Maple Grove, Mn

* Directed department staff and aided with setting inventory for weekly sales and stocking shelves with product.* Completed contractor contact sheets for department.* Completed on-site competitor price comparisons.* Actively greeted/assisted guests, listened to understand their plumbing needs, and made suggestions for product that would meet their needs. Often required research and evaluation of similar items.* Enthusiastically contributed to daily department sales targets.* Completed all required on-line learning for department.* Monitored/directed/assisted with keeping department orderly and clean.

Brooklyn Park, Mn

* Assisted in preparation to open new retail location by labeling shelves and stocking product in any department as requested.* Set inventory for weekly sales, stocked shelves with product.* Actively greeted/assisted guests, listened to understand their building materials needs, and made suggestions for product that would meet their needs. Often required research and evaluation of similar items.* Enthusiastically contributed to daily department sales targets.* Kept department orderly and clean in between guest interactions.* Completed all required on-line learning for department. In addition to company education program, I utilized my past work experience with farming and construction to help guests make educated purchasing decisions.** Promoted to 2nd Assistant Manager, Plumbing, Maple Grove, MN **

Rogers, Mn

FedEx Ground – Rogers, MN 11/2015-3/2016Package HandlerSorted incoming and outgoing packages handled at the facility with pronounced accuracy and speed, as recognized by management staff.

Rogers, Mn

*Managed department budget/hours worked/work assignments to determine staffing needs.*Monitored team member productivity and quality. Trained/coached/mentored through daily interaction/feedback. Conducted regular reviews, providing clear written and verbal direction on successes/improvements needed, and opportunities for growth. Direction included issuance of steps of corrective action, up to and including termination.*Served on interview committees for selecting team lead positions.*Resolved conflicts through effective listening and calm approach, investigating and documenting events/concerns.*Experienced in managing teams of 40-100 with varying degrees of ability in an inclusive/diverse work environment, practicing tact and diplomacy.*Effective communicator, including those with hearing impairment through use of American Sign Language.*Engaged and motivational people-manager who enjoys leading team members in daily start-up (stretching, employee recognition, goals, and announcements), with regular interaction for daily productivity standards.*Advocated skills development for team members through cross training in preparation for reassignment/float to other areas for completion of work as a whole.*Facilitated focus group and implemented changes to improve employee commitment and engagement. Efforts led to a 20% increase in improved employee commitment.*Ensured customer upstream and downstream service levels were met by addressing concerns in a prompt and courteous manner by working with vendors, customers (stores), and other DCs/Corporate Office.*Lead by example in personal impeccable attendance record, having never arrived late to work while either an hourly or salaried employee with Walgreens.*Utilized and updated system computer applications for proper operation and reports. Ran report queries using AS400, and utilized Word, Excel, and Outlook for recording daily work.*Made modifications to employee time records using Kronos.

(Continued from above)Warehousing:-Instrumental in setup/opening of 350,000 sq ft distribution center that employed 100 staff-Master certified lift-truck trainer; practiced safe standard work practices for operation. Managed lift-truck training, ensuring certification of team members.-Responsible for conducting daily start-up, involving delegation of team members, communicating daily inbound/outbound volume, and modifying schedule to adjust for absent workers and volume fluctuation.-Collaborated with lead workers/2nd-shift manager on progress/status in order to work as a cohesive team in completion to ensure orders are picked accurately and on time-Implemented lean culture principles for improved standard work practices-Supported lean culture principles through gemba walks (introduction of team member to an area not normally worked in to help identify areas of waste or fresh ideas) or Kaizen event (group activities to observe function/area to brainstorm improved methods)-Experienced with building security system processes.-Responsible for overall daily operations ensuring correct storage of inbound product, product location placement, order fulfillment, outbound, and damaged inventory.Safety and Compliance:-Ensured compliance with national, state, and local laws and regulations through facilitation of OSHA-recordable training, such as HAZ-MAT, HAZ-COM, blood-borne pathogen, lock-out, tag-out, man-up safety training, fall protection, emergency evacuation, five-point harness training, electrical arc flash.-Oversaw monthly and quarterly sign-offs on AIB standards checklist.-Conducted training and OCR audits for proper lifting and product handling in accordance with safety ergonomics (OCR = observe, coach, and reinforce).-Responsible for retrieving Safety Data Sheets (MSDS/Material Safety Data Sheets) in the event of an emergency situation.

Supervisory Management Technician

Completed coursework in the Supervisory Management Technician degree program, attaining a 3.8 GPA.

Coursework Focus On Agriculture And Business-Trade

Activities and Societies: Vice President of FFA (Future Farmers of America), Varsity WrestlingMount Horeb, Wisconsin: Coursework focus.

Education record

Workplace violence and anti-harassment Pedestrian safety PPE and HIPPA Safety awareness and food defense Tote handling and food safety.