Gary Hoad Email & Phone Number

PERSONAL PROFILE• A highly motivated and experienced Programme and Transformation Director with over 25 years experience covering Outsourcing, Start Up, Acquisition, Application Development, Operational Management, Business Transformation, IT, Finance and Testing. • Effective leader and people manager with excellent interpersonal skills. • Committed to achieving a quality, customer focused outcome.• Flexible and adaptable to changing demands, and used to providing solutions in rapidly changing environments.KEY ACHIEVEMENTS• Set up of new business within Legal & General to build modular homes including set up and management of all operational areas.• Acquisition of two companies and integration into major insurer as well as transformation of company capability from ability to write £40m to over £500m a year of business.• Transformation of in-house workforce into 3rd Party supplier after outsource to meet the client delivery targets whilst also meeting all budget and offshoring targets.• Definition and implementation of Target Operating Model for IT outsourcer to meet business case of outsourcer and client including 72% off shoring by start of year 4 of the contract, roll off of 360 contractors and 3rd parties, right sizing of local staff force with no degradation to delivery.• Delivery of outsourcing of Legal & General’s Application Development, Test and Support functions including transfer of 750 staff (TUPE of 320 staff).• Delivery ahead of schedule and to budget of an Internet online Quote & Apply system for IFAs, Agents & Business Partners.• Delivery of a challenging £10million programme to consolidate all e-commerce applications on a single, resilient up-to-date platform, including migration & standardization of 18 major applications, delivery of new e-commerce security framework and new underlying infrastructure.• Delivery of a Self-Service internet service to support Legal & General Stakeholder pensions.

Listed skills include Project Delivery, Outsourcing, Offshoring, Stakeholder Management, and 33 others.