Gary H. Email & Phone Number

San Diego, CA, US

Greater San Diego Area

Offshore Management: - Manage relationship with vendor - Develop goals around organizational initiatives - Schedule daily & weekly conference calls to review initiative status - Drive resolution of any technical blockers - Set expectations for performance - Host quarterly meeting to review performanceTeam Management: - Drive individual performance with the.

Greater San Diego Area

Process Improvement - Define user story requirements for external organizations to ensure that performance engineering user stories have the needed information. - Create confluence site which includes all performance engineering team information. - Meet with development teams to gather testing requirements for REST APIs, document execution plans and report.

Automation consultant specializing in Functional and Load testing using HP's LoadRunner, QuickTest Professional, WinRunner and ALM (formerly Quality Center).

I lead a team of highly trained & skilled engineers (we are growing rapidly and are in need of engineers trained in ITG, Quality Center, Performance Center, Application Mapping or other Mercury products). We perform activities around account management, consulting & in-depth product configuration to make our customers successful.

Recruit, interview and hire “the best” engineers. Manage and review 20+ direct reports.. Created Goals & Objectives for engineers and monitored engineer performance. Lead, Coached & motivated engineers to perform to the best of their abilities. Create and implemented organizational processes for improvement. Created, implemented & documented the processes.

First & second level technical support for customer base, diagnosing product issues by simulating customer environments and creating solutions for reported problems. Creating sample application in Visual Basic and Visual C++ for the re-creation of reported problems. Using Borland Paradox and Microsoft Access to repair corrupted databases and files..